Hello, $businessMAN$ here on something that has recently been uncovered. My bro and I were just messing around with the new anaylitics on clickbank and I pointed to a column I thought looked a little strange. My bro has his own clickbank product called The DropShip Code. The column was the order form submits column. He had made 6 sales but 23 order forms were submitted. That sounds a little strange to me that 17 people tried to buy it with a faulty credit card? Help me out tell me what might be going on?
Hello, dlm here on something that has recently been uncovered. $businessMAN$ is an idiot. Help me out tell me what might be going on?
I actually have heard of this sort of thing happening. Some merchants have records of submissions/sales but the money wasn't showing up. It might be a glitch in their system, or then again, they might be bouncing the sales altogether. I'd contact my customers if I were you and find out from their end what happened and maybe you will get some insight.
Best way to solve a problem is to find a way to get customers to contact you. For example, lets say you offer an additional bonus, or an email capture right after your order submit. If email captures match the emails you get from sales, then CB is not stealing your commisisons. Lots of vendors do this. I've bought products where, right after i submit my order, I get two or three "never seen again" products offered to me. Instead of the products, just say "Thanks for ordering my product. Here's a free, unnanounced bonus I wanted to share with you. But first, you need to enter your email address below." Simple as that. People love bonuses, and you'll be able trakc your sales better.
It should be(hopefully) that the person didn't completely fill out the order form and was bounced back or their card was declined. Mike
There's unlimited reasons, I see it all over my products mate. * Person clicked out of curiosity * Person wanted to see price converted to their currency/amount * Person entered wrong info, got a prompt, had second thoughts * Person doesn't have a CC - needs mommy who isn't home yet * Person is seeing where the link goes/how they pay but aren't ready to actually pay yet. * Persons CC was rejected * Person has an extreme addiction to surfing the net to click 'buy now' buttons just to piss of vendors and get them posting stuff on forums.... who knows but don't worry it's not CB stealing, it's a useful tool to analyze what you can improve on your page (for vendors anyway), and perhaps analyze what else you as affiliates can do to make sure they follow through with the purchase (incentivize/add on/etc)... N.
Yeah I agree with NCmedia here - I too had 3 order submitts for a product but just 1 sale. It does not mean CB stole from us - rather the user changed his mind to buy
I forgot where I read this...I think it was on the WF forum, but one thing someone had mentioned made a lot of sense because it is easy for anyone to make this error: Clicking on the paypal logo on the clickbank checkout page without entering your zip code (it doesn't say anywhere to enter your zip code). Apparently, clicking on that logo counts a "submit", so that could be one very common reason for the high number of submits.
I wouldn't pass on your first thought so quickly. I've been with this outfit for many years and have been through some serious crap. I say CB is very questionable, and the vendors take a close second. -Ray
Obvious point: if Clickbank was actually stealing commissions, why would they update their analytics section and include order form submit statistics? CB is becoming more transparent - if they were stealing they wouldn't be giving us more detailed statistics.
I agree with dlm. But we can't be sure. Publishers can also find ways to steal. Well, i have to agree. Applies to all.
Clickbank doesnt scrub, make sure that the vedor has only clickbank as a payment option, ONLY CLICKBANK. You might not get credited if alternative payment methods are offered at the vendors pitch page