Clickbank ripped me off, didn't pay commissions - BEWARE

Discussion in 'ClickBank' started by jonas, May 24, 2011.

  1. #1
    So I wasn't paying close attention to my clickbank account, and without warning they starting charging me fees. I had $52 in there, and I could have changed my payment threshold to $50 and taken it out, but I figured whats the difference i would just wait till it got to $100 and then they would pay me. When I recently looked though, it showed I was owed 0. Without warning they labeled my account dorment and took all my money in fees. Why they labeled it dorment i'm not sure, i was still referring traffic just not making sales. So I emailed them and this is the response I got:

    Hello,

    Thank you for your inquiry. There are certain circumstances in which ClickBank
    is not yet able to send a payment for money earned in an account. This is
    typically because the account has not met the Customer Distribution Requirement
    or Payment Threshold setting. If such an account has earned money but has not yet
    met the requirements to be eligible for payment and has not received any
    additional earnings to meet these requirements for an extended period of time the
    account becomes "dormant".

    Dormant accounts are subject to a charge of $1 per pay period after 90 days of
    inactivity, $5 per pay period after 180 days of inactivity, and $50 per pay
    period if any balance still remains after 365 days of inactivity. Please note
    that only actual new sales count as "activity", Hops do not.

    We charge a Dormant Account Fee so that the earnings we are not able to send can
    be reconciled into our accounting books and reported for tax purposes. Because it
    is money that has been earned, it must eventually be claimed for tax purposes and
    cannot remain in the account indefinitely if the payment requirements are never
    met by that account. Unfortunatley, Dormant Account Fees are not refundable.


    Once an account reaches $0.00, the Dormant Account Fees are no longer
    charged.

    For more information regarding dormant account fees, please see the
    following page:

    http://www.clickbank.com/accounting.html


    Thank you,

    Jenny
    ClickBank Client Support


    So the lesson learned is you can't trust Clickbank. Any opportunity they see, they will steal your commissions. They could have paid me, or warned me, instead they are sneaky and steal my money. BTW a pay period is 2 weeks, so they were taking $10 per month.
     
    Last edited: May 24, 2011
    jonas, May 24, 2011 IP
  2. marcusio

    marcusio Peon

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    #2
    Or alternatively you could have read the terms and conditions. This is a pretty well known policy and isn't all that unfair. You make sales you get paid, you don't make sales why should they look after your money for you.
     
    marcusio, May 24, 2011 IP
  3. dcristo

    dcristo Illustrious Member

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    #3
    lol what a moron. it helps to read the terms and conditions CB would have to be one of the most reputable affiliate networks they always pay on time if you actually make money with them :rolleyes:
     
    dcristo, May 24, 2011 IP
  4. jonas

    jonas Well-Known Member

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    #4
    If they cared about their affiliates they could have emailed me.
     
    jonas, May 24, 2011 IP
  5. dcristo

    dcristo Illustrious Member

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    #5
    why would they care about affiliates that are not making money for them? whenever you signup to an affiliate network you should read the terms and conditions so you know what you are getting yourself into.
     
    dcristo, May 24, 2011 IP
  6. marcusio

    marcusio Peon

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    #6
    If you cared about your money you would have read the terms and conditions
     
    marcusio, May 24, 2011 IP
  7. dlm

    dlm Peon

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    #7
    What an idiot.

    Next time do some research beforehand.
     
    dlm, May 24, 2011 IP
  8. sundeep.shetty03

    sundeep.shetty03 Peon

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    #8
    clickbank is loosing its market now because ...... it is giving more importance to vendors but not to affilaites.... and mostly vendors are using clickbank as their payment gateway......
     
    sundeep.shetty03, May 24, 2011 IP
  9. JonRhodesUK

    JonRhodesUK Active Member Affiliate Manager

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    #9
    I can see why you are a little upset, but don't get too angry. Use this as motivation to earn more cash!
     
    JonRhodesUK, May 24, 2011 IP
  10. marcusio

    marcusio Peon

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    #10
    You're an idiot.
     
    marcusio, May 25, 2011 IP
  11. qriepiek

    qriepiek Peon

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    #11
    IMO, this is fair enough..
     
    qriepiek, May 25, 2011 IP
  12. Tybotica

    Tybotica Peon

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    #12
    I'm not going to resort to calling you an idiot, but this should be a wake-up call for you to read the fine print.
    They make it "fine" for a reason. The consensus is that you won't take the time to read it all the through to see how and if you are protected by any of the provisions.
    Good luck in the future and don't make a mistake like this again. Its not necessary to go that route twice!
     
    Tybotica, May 25, 2011 IP
  13. ramaria

    ramaria Greenhorn

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    #13
    this is such a dilemma :(
     
    ramaria, May 25, 2011 IP
  14. fruzzlies

    fruzzlies Member

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    #14
    You're not an idiot so don't listen to those comments. It happens unfortunately. Clickbank products aren't the easiest things to sell considering half of them are filled with lies.
     
    fruzzlies, May 25, 2011 IP
  15. danayala

    danayala Guest

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    #15
    In my opinion, and with all due respect, I think you should be worried more about how you can generate way more than $50 than worrying about how ClickBank took that amount away from you.
     
    danayala, May 26, 2011 IP
  16. megataculous

    megataculous Peon

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    #16
    Maybe you should try to bump up your sales and get some more referals out there... you can start making money then...
     
    megataculous, May 26, 2011 IP
  17. newlineequity.com

    newlineequity.com Peon

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    #17
    what happened to you is chump change, i lost $40,000/month income because clickbank decided they didn't like the rent-to-own niche anymore. after having an account with them for over 2 years you'd think they would send you an advance notice so you could stop selling there and work on moving over your subscribers and affiliates but nope...in a flash they refund 2 months of payments, cancel all subscriptions, withhold all pending payouts, ruin your affiliate trust.

    we only had 1.3% chargeback rate and had seen better times so I could have brought it below 1% with a fair warning
     
    newlineequity.com, May 27, 2011 IP
  18. wertheim

    wertheim Guest

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    #18
    This very much reminds me of gift cards (or phone cards) where no matter how smart you try to play it, there is always some kind of balance on the card left over that you can never get at because there are "inactivity" or other fees associated with the non-use of the card and in the end, the company just swallows up all the money.
     
    wertheim, May 27, 2011 IP
  19. luzern

    luzern Peon

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    #19
    Why people in this thread calling "idiot" to each other?
     
    luzern, Jun 2, 2011 IP
  20. korki4

    korki4 Member

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    #20
    You left your account Dormant.
    There are alot of infor of Clickbank rules in the net I don't how you missed this rule of their's
     
    korki4, Jun 2, 2011 IP