Clickbank having problems today?

Its more than just a theory, fraud detection is normally done in layers - with each layer taking care of detecting a particular fraud type. And this is not just clickbank, the majority of payment processors works this way.

From experience we can conclude (to a certain extend) that clickbank have at least these type of fraud detection:

- Single credit card Blocking - if you buy multiple items (like 5 purchases) in a short period of time your credit card will be blocked. (Clickbank think the card is stolen and you are buying lot of stuff with it)

- Affiliate - if an affiliate send traffic to a product, and that traffic try to fiddle with the payment processor and therefore flagged as high risk. Clickbank block all transaction from that traffic for a period of time. This because in clickbank's eyes, the affiliate is sending high risk traffic.

- Publisher - If lot of high risk transactions are detected, it is known that all transactions get rejected for a period of time. Sometimes hours, sometimes more.

Well, the actual variables can never be revealed (if you dont work for clickbank) since it would compromise their usage, but we have enough evidence to know how some of them work

 

What would be an example of "high rist traffic" sent by affiliate?

 

I'm also interested in this. Have been flat for the past 4 days. Went in to do a test mode sale (publisher on this account) and I received "Unable to process your order at this time". Not good. For whatever reason. Not good. Quick email off to CB. Will await response and report.

When everyone talks about the CB shuffle, how can a publisher do this? Wouldn't he have to have the product approved in multiple accounts?

 

It depends, and only clickbank can know how they flag such traffic.

But as an example, lets say im an affiliate, I have a website on a particular topic and i send traffic to a particular product. If some of that traffic uses stolen credit cards clickbank will flag all the traffic as high risk and stop all transactions for that affiliate and so on.

Clickank mother company offers fraud detection as a service as well - and they explain such issues in detail.

 

These few last days seems especially bad though. Like someone before in the thread, I have about 10-15 sales per day and since about 1am yesterday I haven´t seen more than one sale, and in the same time my traffic has increased about 50%. I do believe there is something fishy going on and I am utterly worried about it. Also, this is a "dip within the dip" - a year ago I would be making 30-40 sales per day with this traffic.

 

I've been hearing stories about clickbank not paying for about noe month now.
I am member on many IM forums, and it started a little bit before christmas.. people started noticing that some days they were simply NOT paid..

I am seriously thinking about dropping clickbank instead of giving them my commissions..

 

Well, the products i`m promoting as an affiliate have really not been selling well the last few days. No amount of tweaking has changed results. After 4 e-mails to Clickbank (with their senior account rep) i was told this (amongst other things):

"Our fraud system may be declining customers (no more than normal, but if a larger portion of the customers attempting to purchase are declined, it may seem so"

What? Did i read that correctly? In basic English, they are sort-of admitting that their fraud system IS the issue. Is anybody else experiencing this slump within the last 3 days?

 

Yes for the past 2 days, I have gone from 8-10 sales a day to nothing yesterday.
Its like having 200$ - 400$ on one product to 0$ on that product yesterday. I have mailed 3 times but never got a reply.

I am thinking of stopping my PPC campaign for now.

 

Nope, wasn't CB. Just a bad run of luck. Haven't heard back from them via email though.

 

Dudes you gotta remember people are not spending as much now since xmas has finished.

 

I noticed a slight slow down the past couple days... let's not hope it lasts.. upping my efforts.

 

I have 2 accounts that have been making sales everyday for months... and in both account... I had zero yesterday.

I'd hate to me an "excuse" and blame it on Clickbank... but I do find it VERY odd. Maybe just bad luck though?

 

I haven't had a coversion in 14 days and yesterday I had 6 (4xdaily median for good periods). I would guess that their order-notification system has been down for quite a while and they are batch inserting previous orders.

 

I don't think the order system was down. I don't see strange fluctuations. Currently about 60 conversions per day.

And when you have 0 conversions in 14 days where you should have 4 each day then you should have checked if the order page page was working 14 days ago. So something tells me 0 sales in 14 days is not that abnormal your you

 

The only problem I'm seeing right now is that I'm getting refunds from sales made almost 4 months ago (more than 90 days).

That's really bad and kinda sucks

It's like buyers are going through their old CB receipts to see if they can scavenge money from their purchases.

 

You must contact CB about this because after 60 days all sales are final. Unless the publisher is giving away refunds. But that is also not possible after 90 days.