Clickbank Double Purchase Issues

Discussion in 'ClickBank' started by centarec, Nov 22, 2010.

  1. #1
    Hi guys,

    I have been experiencing something strange this last few days. I have quite a few double purchases, from same person. I am not sure why this could happen. I have maybe got in the last year one or two double purchases, but here, just in the last 2 weeks I got around 7,8. I even had a triple purchase.

    Bad thing is that it influences my refund ratio, and also some of the customers do immediate chargeback for the second purchase, which means additional fees.

    Are you having something similar? Could you give me logical explanation why this might happen?

    Thanks,
    centarec
     
    centarec, Nov 22, 2010 IP
  2. lqbk

    lqbk Peon

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    #2
    lol~ that's interesting... for your product, i experienced once before... The buyer bought 2 times.. maybe use to reset 2 computer's password.
     
    lqbk, Nov 23, 2010 IP
  3. dmisev

    dmisev Peon

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    #3
    it happens to me several times but for my luck there wasn't any refund
     
    dmisev, Nov 24, 2010 IP
  4. Dimon4ever

    Dimon4ever Peon

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    #4
    I happened 2 times for me - the second time the refund came after 3 hours!
     
    Dimon4ever, Nov 25, 2010 IP
  5. g36

    g36 Peon

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    #5
    well, that's odd. why would someone purchase twice? maybe the file got deleted somehow?
     
    g36, Dec 4, 2010 IP