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ClickBank Affiliate Reporting Down?!?!

Discussion in 'ClickBank' started by Dan, Jan 18, 2007.

  1. #1
    Is it just me or has ClickBank stopped reporting sales since yesterday?

    I've got a number of accounts and haven't seen a new sale since 15:06 PST on the 17th (over 9 hours ago). There's no way that I haven't sold anything in that time, but just to be sure, I put a test sale through myself & that isn't showing either!

    Is anyone else seeing the same thing?
     
    Dan, Jan 18, 2007 IP
  2. glorybeme

    glorybeme Well-Known Member

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    #2
    Glad someone else posted about this. I had several sales that came through my email from clickbank, but when I checked my transactions only the first half of the day was showing. I emailed customer support but haven't heard anything. I use clickbank as a payment processor on 2 sites, and both had a sales but not reporting.
     
    glorybeme, Jan 18, 2007 IP
  3. mike42

    mike42 Peon

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    #3
    mike42, Jan 18, 2007 IP
  4. Dan

    Dan Active Member

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    #4
    Thanks Mike, I can see my sales on the old interface, so it must just be an issue with the new front-end! :)
     
    Dan, Jan 18, 2007 IP
  5. glorybeme

    glorybeme Well-Known Member

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    #5
    Thanks! I can see my sales there also.
     
    glorybeme, Jan 18, 2007 IP
  6. Dan

    Dan Active Member

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    #6
    Seems to have been fixed now. :)
     
    Dan, Jan 18, 2007 IP
  7. Dan

    Dan Active Member

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    #7
    It's happened again... my stats haven't been updated since yesterday morning! :-(
     
    Dan, Feb 8, 2007 IP
  8. Swerd

    Swerd Active Member

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    #8
    CB is really anal like this..
    they have had tracking problems for ages
     
    Swerd, Feb 8, 2007 IP
  9. Swerd

    Swerd Active Member

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    #9
    Swerd, Feb 8, 2007 IP
  10. intensity

    intensity Peon

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    #10
    I have been noticing the same problem. After some really good sales it just abruptly stopped last night. I hope that sales just didn't stop since then. The above link work for you? See sales on the old Clickbank system?
     
    intensity, Feb 8, 2007 IP
  11. Dan

    Dan Active Member

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    #11
    Yeah, I already did, and the sales are there, which is the only reason that I'm not freaking out about now!! At least I know that when this gets sorted, I shouldn't have actually lost any commissions! ;)

    It's just kind of irritating!
     
    Dan, Feb 8, 2007 IP
  12. Dan

    Dan Active Member

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    #12
    Yup, the sales are there in the old system thank God! It just seems to be a recurring bug in the new reporting system.
     
    Dan, Feb 8, 2007 IP