CJ customer service?

Discussion in 'Commission Junction' started by jkane, Mar 23, 2007.

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  1. #1
    I have a payment issue pending with CJ with no response. Any suggestions? Phone #? I don't see one on their site.

    Thx
     
    jkane, Mar 23, 2007 IP
  2. Minterest

    Minterest Well-Known Member

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    #2
    You can contact them via the Contact Us link from inside the Account Mangaer you get a reply from them within 24-72 hours
     
    Minterest, Mar 24, 2007 IP
  3. tvmatt

    tvmatt Peon

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    #3
    tvmatt, Mar 25, 2007 IP
  4. MWD

    MWD Active Member

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    #4
    Expect a reply after about 12-14 days by that time you will probably worked out yourself what the trouble is :rolleyes:
     
    MWD, Mar 26, 2007 IP
  5. tvmatt

    tvmatt Peon

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    #5
    If you don't hear from them in 2 or 3 business days, give them a call. Client support has gotten a LOT better recently. Unfortunately, I've had a few issues this month (network quality, payment, and tracking related) and every time, support has been extremely helpful. It's a nice change from the lackluster support they used to provide.
     
    tvmatt, Mar 26, 2007 IP
  6. KniveZ

    KniveZ Active Member

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    #6
    I dont think they have a phone number...
     
    KniveZ, Mar 27, 2007 IP
  7. tvmatt

    tvmatt Peon

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    #7
    I already posted their phone number & a link to their contact us page in this thread...
     
    tvmatt, Mar 27, 2007 IP