CJ commissions just stopped?

Discussion in 'Commission Junction' started by mrdeflation, Oct 25, 2010.

  1. #1
    For the last 6 months on my CJ account a website I have was getting about 3-5 orders of affiliate merchandise (through one merchant) per day. My traffic has been slowly going up the whole time. Since the last week now I have ZERO orders even though I still rank #1 for my keywords and my traffic has gone UP over the last week.


    I emailed CJ and they arent getting back to me.



    Did anything like this ever happen to anyone and what recourse would you have to check into this? Its almost like you just have to believe that the merchant is crediting your account even if they could be skimming.


    Ideas?
     
    mrdeflation, Oct 25, 2010 IP
  2. jmbinfo

    jmbinfo Well-Known Member

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    #2
    I haven't seen anything like this with my CJ account although now that you mention it my sales are a bit down. Thanks for bringing this to my attention. I'll contact CJ as well and see if I get a response. If I do, I'll post it here.
     
    jmbinfo, Oct 25, 2010 IP
  3. alexgreatcpa

    alexgreatcpa Well-Known Member Affiliate Manager

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    #3
    contact their support staff by creating tickets . They always reply in same time frame . And they solve any issue within 3 days only.
     
    alexgreatcpa, Oct 25, 2010 IP
  4. mrdeflation

    mrdeflation Member

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    #4
    thanks for all the suggestions. They said that there have not been any sales. I have the same number of impressions and click through rate and this seems VERY odd. For the last 6 months I have not had a span of more than 2 days where no orders were placed. Now its up to 6 days without orders and nothing has changed on my website and with its traffic.

    That is one weird coincidence imo ..... too much of one to be one imo
     
    mrdeflation, Oct 25, 2010 IP
  5. wwfc_barmy_army

    wwfc_barmy_army Well-Known Member

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    #5
    I havent made a sale for 6 days now either. I like you usually make a sale every couple of days at least.
     
    wwfc_barmy_army, Oct 25, 2010 IP
  6. myclip

    myclip Peon

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    #6
    how long have that taken? you should have a look at their notice whether it is in maintenance or not
     
    myclip, Oct 26, 2010 IP