dam i am annoyed this month with cj.... logged into my account today...found £800 ($1600 missing ) all down to freaking reversals... im ready to shot someone... who do i shot in CJ for this?
Which advertiser was this for? How do you drive traffic to your advertisers - do you run an incentive site?
the advertiser doin the reversals is additions direct and littlewoods. you lot probably wouldnt be promoting these because i think they are mainly UK based. and the answer to one of the questions i use PPC to get traffic.
Thats a little too much. On an avg, I used to have 10%-20% of my sales reversed, depending on the merchants.
i lost 40$ only ...not bad ... but could find the advertiser who reversed .. pretty lame cj stats .. suxxxxx
if u want to look at who reversed your comissions. log into cj and run a transaction report.. go to report options and select comission details . The reversals will be in RED and it tell you which advertiser
I had a refund last month of just £34. Even that hurt. I can't imagine seeing £800 disappear. You must be . . . Anyway, don't worry about it. I'm sure it's not going to happen again. Or will it?!
reversed sales are like an early morning wake-up after a full night of drinking :|... btw hate them!!!
Hopefully it wont happen again...but £800 worth of reversal has now got CJ on my back . Got an email from them this evening saying they are investigating my account and that i had to give them details of my promotion methods.. My promotional methods are totally legit... i buy traffic from MSN and Yahoo... so im just sqirming in the middle now hoping CJ shows some understanding.
At first, that sounds quite scary. However, if you really haven't done anything wrong, you have nothing to worry about. Just be very upfront with your marketing strategies. Offer access to everything you use, without/before being prompted to do so. For example, offer access to your MSN and YSM accounts. Show them the keywords that you've been bidding on. Just be upfront and everything should be fine.
obviously im going to co operate as much as i can... but dont you think giving them access to my accounts is bit too much... cos in the end of the day.. im the one that is innocent. Even in a court of law you are innocent until proven guilty. And in the case of CJ they can dig till they are blue in the face they are not going to find nothing... but you know what im starting to think that its the merchant trying to pull a fast one and not paying up because £800 of comission is no pocket change.
They are probably getting your details and the details from others promoting this advertisers product. Then maybe they will boot the advertiser. That's about 3X the return rate. Good luck
mate i dont think they will be needing to boot the advertiser... the advertiser has made it known they are leaving CJ network from the 13 january