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hey, how long i must wait my hosting goes live?
it's been more than 24 hours and it's still not active.

 

My site was suspended without notice. I didn't break their TOS in any way. I could still log in to my account though, but that's not the point. I opened a support ticket and also mailed them more than 40 hours ago. Still waiting for their reply.

 

yeah, my account still not active, it's more than 2 days, i've opened a support ticket but got no reply or else.
any other experiences with this hosting?

 

I'm done with this hosting. 64 hours and not a word. Thieves.

WARNING TO OTHERS: Please do not buy from this guy.

 

3 (three) days and still got no response
____________________________
Whois Record

Registrant:
Dhaval Raja
a113,pranik garden,
Mahavir nagar,Kandivli - west
Mumbai, Na 400067
India

Domain Name: HOSTLUCK.COM
Created on: 13-Mar-06
Expires on: 13-Mar-10
Last Updated on: 26-Feb-09

Administrative Contact:
Raja, Dhaval raja_dhaval12@yahoo.com
a113,pranik garden,
Mahavir nagar,Kandivli - west
Mumbai, Na 400067
India
02228090211 Fax --

Technical Contact:
Raja, Dhaval raja_dhaval12@yahoo.com
a113,pranik garden,
Mahavir nagar,Kandivli - west
Mumbai, Na 400067
India
02228090211 Fax --

Domain servers in listed order:
NS1.HOSTLUCK.COM
NS2.HOSTLUCK.COM

 

Tell me your domain, there were server issue's already reported in support center. Did you open a support ticket? didnt you get a response? According to me the problem might have resolved by noe. Please tell me if its not resolved, so I can resolve for you personally.

I got your domain name, I am looking at your issue and would update soon.

Please read above and we reply to all support ticket, so its definately replied

Warning to you: Be responsible for your statements. Would I be replying If I would have been a thief. We have more than 100 clients from dp alone and we're not here for a just a day. I am sure the itrader speaks for itself. Its people like you who are impatient and try to create a bad name for the company. I would let my clients speak here with reviews now.


We agree there were some problems at hostluck.com servers for these week due to updation of servers, the details were posted on support center section. listing them below. Most of us were busy on updated and support tickets took longer to reply.
We had an 100% uptime for last two months. The proof of third party tracking can be provided on request. [pm me]
Update:: We are having a kernel update on few servers, hence some site may face downtime or email problems. Linux had a recent vulnerability. read more about Linux Vulnerability here - http://permalink.gmane.org/gmane.comp.security.full-disclosure/68951

We've found an solution, which should solve the issue. Our Technical Manager has compiled his own kernel on the basis of the latest available release. The problem is temporary and it would be resolved soon.

We apologise for your inconvenience.

We also provide unconditional 30 day money back guarantee to all those who request it, pm me or open a support ticket if you want a refund of the service due to recent server upgrade. The kernel update was done to improve server security.

Those who want to read our real clients reviews can check here:[posted with domain names] http://www.hostluck.com/hostluck-reviews-and-testimonials.php

Have a Nice Day!
If you have any questions, feel free to ask us.
Regards,
Richie.
We are here to make a difference in the web hosting industry with quality support at cheapest price.

 

thanks for the responses,
my account is active now, wait and see your hosting performance,
i never judge you as a thieve or else,
it's just not normal when you setting-up the hosting account for more than 2 days, right?

btw, why you removed this thread in your signature?

 

you said that support is 24/7, i've submit a ticket but still got no response (again).
i can login to cpanel, but my domain is not resolved

 

I recieved your domain info by pm and checking on it. Due to recent update on servers, resolving ticket were taking time. I would request you to keep future support request with pm or support ticket. This is a sale thread meant for reviews and sales inquiry and not a hosting support thread. If you're not happy with the service and want a refund, you can request the same too. Please send me your paypal info.
Regards,
Richie.