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Chat & Surf ??

Discussion in 'HTML & Website Design' started by Solicitors Mortgages, Mar 15, 2005.

?

surf and chat

  1. Cool

    5 vote(s)
    41.7%
  2. WAY TOO FREEEEKY !!

    7 vote(s)
    58.3%
  1. #1
    i have now got a proggie that lets me chat to users as they browse my site...if i want to...
    i havent installed it yet.
    SEMrush
    it all sounds a bit scary to me...one minute your looking around...the next...
    i can pop up and say HELLO !!

    question is...would that be cool...or would it freek the life out of you??
     
    Solicitors Mortgages, Mar 15, 2005 IP
    SEMrush
  2. honey

    honey Prominent Member

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    #2
    worth a try. :)
     
    honey, Mar 15, 2005 IP
  3. Crazy_Rob

    Crazy_Rob I seen't it!

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    #3
    Annoying and invasive.

    Offer it as an option for them to select.
     
    Crazy_Rob, Mar 15, 2005 IP
  4. Corey Bryant

    Corey Bryant Texan at Heart

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    #4
    I agree with Crazy Rob. This is the main reason I hate shopping. And telemarketers. And spam. If I want something and I have questions - I'll ask. Try to do passive chat and not proactive.
     
    Corey Bryant, Mar 15, 2005 IP
  5. Blogmaster

    Blogmaster Blood Type Dating Affiliate Manager

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    #5
    it would freak me out and put me on the defensive right away
     
    Blogmaster, Mar 15, 2005 IP
  6. debunked

    debunked Prominent Member

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    #6
    Is it like livehelp? You should have a spot the customer can click to initiate it. I have used one, but ran into some problems with the program but now he has a new release CSLH ??Syntax live help?? forgot the full name, it is bundled with Fantastico on many hosting services.
     
    debunked, Mar 15, 2005 IP
  7. Blogmaster

    Blogmaster Blood Type Dating Affiliate Manager

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    #7
    livehelp is like an answering servicec, proggie is like a coldcall
    you come to a site, a chat window pops up with someone telling you you need to buy their service now :D
     
    Blogmaster, Mar 15, 2005 IP
  8. Smyrl

    Smyrl Tomato Republic Staff

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    #8
    Agree with all of the above. Someone pops in on me like that I wouold thell them not so nicely to go away as I exited the site.

    Shannon
     
    Smyrl, Mar 15, 2005 IP
  9. debunked

    debunked Prominent Member

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    #9
    I would use that one then.

    Download Livehelp, it is free, he does ask for donations if you like and use it, and I am sure he deserves the donations.
     
    debunked, Mar 15, 2005 IP
  10. Blogmaster

    Blogmaster Blood Type Dating Affiliate Manager

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    #10
    hmmm ... which 1 is it ? http://www.google.com/search?hl=en&q=live+help
    I agree, it's like when you walk down the street and someone comes right up in your face and you just want to slap them
     
    Blogmaster, Mar 15, 2005 IP
  11. flawebworks

    flawebworks Tech Services

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    #11
    It causes me to immediately close my window and never return to your site.
     
    flawebworks, Mar 15, 2005 IP
  12. Solicitors Mortgages

    Solicitors Mortgages Well-Known Member

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    #12
    Rotflmao !!!...thats what i thought.

    It would make me die...especially if i could get those FBI eyes to pop up and follow the cursor around... :D :D

    i think thats something that will stay on the shelf. :)
     
    Solicitors Mortgages, Mar 15, 2005 IP
  13. Blogmaster

    Blogmaster Blood Type Dating Affiliate Manager

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    #13
    I bet it does work for some businesses just like telemarketing does, but building a reputation and providing good info is better long term.
    Live chat is great because it's better to make them want to talk to you rather than just intruding.
     
    Blogmaster, Mar 15, 2005 IP
  14. jared

    jared Peon

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    #14
    Yeah, if I was just calmly reading a website and all of the sudden I started getting messages I think that would be pretty annoying. If you need to tell your readers something, do so on the front page.
     
    jared, Mar 15, 2005 IP
  15. davedx

    davedx Peon

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    #15
    The paradigm of the web is a passive medium. There are other internet technologies that are more direct, and designed that way - IRC, various P2P messagers, or to some extent email. People browse the web expecting it to be that way - I don't think hacking it to be like you suggest is a good idea.
     
    davedx, Mar 15, 2005 IP
  16. hanyixin

    hanyixin Peon

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    #16
    You can add a button or other thing labelled "Live Chat With Me" to let the user select it. It's more friendly than a pop up.
     
    hanyixin, Mar 16, 2005 IP
  17. redking

    redking Member

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    #17
    IMHO, give the user more options and if they need to find you they will. Remember KISS (keep it simple stupid). ;)
     
    redking, Mar 16, 2005 IP