"Catastrophic Failure" while creating backup

Discussion in 'General Chat' started by MilesB, Aug 2, 2008.

  1. #1
    I used to be able to be able to back up my system to my external drive but now receive this error constantly.

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    [​IMG]

    Any ideas on how to fix?
     
    MilesB, Aug 2, 2008 IP
  2. wisdomtool

    wisdomtool Moderator Staff

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    #2
    It could be some problem with your backup drive, try changing another backup drive. From my experiences, external drives are much less durable, maybe due to it being moved about constantly.
     
    wisdomtool, Aug 2, 2008 IP
  3. samengland

    samengland Peon

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    #3
    I have not seen a solution on any thread, but I was able to solve my problem so I wanted to share.

    You may or may not need to make sure that the Volume Shadow Service is running, but I did (a suggestion from the MS Technet forum). By itself, this did not fix the problem:

    Start, right click Computer, Manage; select Service. Services and Applications, Volume Shadow Service, and set the service to "Automatic"

    Trying to defrag my hard drive I got an error indicating that I had a problem - I'm assuming that this was not a coincidence. Not sure if this is part of the solution (the part I hate), but I could not get Vista to run chkdsk on the boot disk. This was either a quirk or part of the problem - I've done it before. I started Vista and before it completely started I held the power button down for 5 seconds and it shuts down immediately. Keep in mind you are trying to back up your system so this is a really bad time to intentionally crash the system. The smart way is to create a boot CD/DVD and put chkdsk on the CD/DVD; boot from the CD/DVD and then run chkdsk on your boot drive.

    When Vista restarted it indicated that it had failed to start correctly and recommended that I allow Vista to scan the disk. Once again, keep in mind that I was asking the O/S that refused to do a backup to repair itself so that I could do a backup.

    The good news is that it worked. The repair found and fixed problems (didn't share with me what it repaired unfortunately) and now my backup is working. I am able to back up to both DVDs and an external hard drive.

    Experience says that it was running chkdsk to repair a disk problem that eventually solved the problem, but with MS products, one just never knows if it's the process or one step. Could have been the combination of setting the Volume Shadow Copy to automatic and running chkdsk.

    Also do a disk cleanup, particularly temp files. Windows has a history of having problems when there are temp files; probably opens an existing one instead of creating new.

    It will help to run CCleaner which is available completely free, here. http://www.ccleaner.com/ it is a very powerful piece of software which is regularly updated and widely accredited.

    Please check also for conflicting system respore and backup applications.

    Here is an extract from a thread here; which may or may not be directly related to your issue:
    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3621693&SiteID=17
    There is an additional solution here:
    http://weblogs.asp.net/wallym/archive/2003/12/02/40688.aspx
    and here:
    http://forums.isaserver.org/";Catastrophic_Failure";_0x8000ffff_-_Please_help/m_200157100/tm.htm

     
    samengland, Aug 2, 2008 IP
  4. MilesB

    MilesB Well-Known Member

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    #4
    Well I say I had a system restore saved so I decided to let CHKDSK run. (This is what messed up my system last time as it ran and then I kept getting BSOD after). Anyway lo and behold I got BSOD after it finished and then I ran Vista Repair disk. could not find my Local C Drive and could not restore backups at all. That is why I was hoping to fix the external backup before I did this.

    Anyway computer is not basically reformated :(
     
    MilesB, Aug 2, 2008 IP
  5. Lanarkshire IT Services

    Lanarkshire IT Services Guest

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    #5
    hi there

    get acronis true image and create both a recovery zone (hidden partition) as well as a backup to another drive. verify and schedule the backups to auto update weekly, monthly or whatever with incrementals.

    secure your backups with passwords, encryption, off site etc

    job done

    i can help set it up for you if you like, even over the the web

    regards
     
    Lanarkshire IT Services, Aug 20, 2008 IP