Okay, so we have staff on Facebook and Twitter and Pinterest (etc) talking to customers, getting them to call our Sales Line. And then the sales staff on the telephone ask the customer to use the website to ask their questions. So this is what I want. A game field like a soccer field. At the Goal sales it says "Sales" and we got Facebook icons and Twitter icons and Pinterest icons and Google Plus icons kicking the customer down the field to the Goal, and then you got our Customer Support acting as a Goalie saying, "Sorry, cannot help you. Please make inquiry on the website." And kicking the customer all the down the field. I got a lot of ideas for cartoons - they make it easier to communicate - and this can be a regular gig for somebody who is interested.