Card getting declined all the time?

Discussion in 'Google AdWords' started by zappy, Aug 2, 2006.

  1. #1
    Guys,
    I wonder any other person apart from me experienced this?

    I'm getting "Card Declined" whenever i try to add the billing details.. I have credit in my card and able to use with paypal and other online merchants..

    Dunno whats wrong with google..,
     
    zappy, Aug 2, 2006 IP
  2. Dragonkiller

    Dragonkiller Active Member

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    #2
    Do you have any other account using the same card?
     
    Dragonkiller, Aug 2, 2006 IP
  3. zappy

    zappy Peon

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    #3
    Yes I do have 2 more accounts... but all tied to a MCC .. Its all working fine.. only when i create a new account from MCC its getting declined..

    No Clue..
     
    zappy, Aug 2, 2006 IP
  4. lorien1973

    lorien1973 Notable Member

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    #4
    make sure the expiration date is correct. if you just got a new card (or will be issued a new one soon), this can cause it to be declined. Wrong exp date is the primary reason we get CC's declined on our site. Also, google is probably strict with AVS, so make sure that address you enter into google's screen matches your billing information.

    Beyond that, I duno :)
     
    lorien1973, Aug 2, 2006 IP
  5. Art

    Art Peon

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    #5
    I had this issue the other day despite more than sufficient funding in the account. It seems to have resolved itself.

    If you keep getting this issue, consider using a backup credit card
     
    Art, Aug 2, 2006 IP
  6. Entrep

    Entrep Well-Known Member

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    #6
    I am getting this issue - primary and backup not working!!
     
    Entrep, Aug 2, 2006 IP
  7. rosiee007

    rosiee007 Notable Member

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    #7
    Sometimes, Credit Card companies 'ban' a few merchant accounts. In that case, your credit card will work online for some merchants and won't work for others. I think you should contact the people who issued your credit card and ask them if Google is allowed by them.
     
    rosiee007, Aug 2, 2006 IP
  8. Entrep

    Entrep Well-Known Member

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    #8
    My card has been billed fine all the last month, however I had insufficient funds this morning when they tried to bill me, and so my Adwords went on hold, which is fine.

    However, enough money is now on the cards and available, and it wont work, and hasn't worked all day.

    There is nothing wrong with the cards etc, this is an Adwords bug that Google need to fix ASAP. I have contacted them.
     
    Entrep, Aug 2, 2006 IP
  9. zappy

    zappy Peon

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    #9
    SOmehow i found a number which i can call.. and all they have to say is "Email us your problem" . I have mailed them like 3 times and no reply.. and looking at official google adwords support board.. there are lotsa complaints on google not replying to emails on this issue..
    http://groups.google.com/group/adwords

    My partner has applied for a new card specifically for adwords.. and now i think its time to move to overture.. its driving me crazy..
     
    zappy, Aug 2, 2006 IP
  10. pulse0

    pulse0 Member

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    #10
    I would contact the cred card merchant and ask them why is the card declined, 'cause its getting declined by your cc company when google tries to charge your card.
     
    pulse0, Aug 3, 2006 IP
  11. sunnydiv

    sunnydiv Peon

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    #11
    there must ve been some problemw ith google, i had the same problem with my account, and then it solved itself
     
    sunnydiv, Aug 7, 2006 IP