just read http://forums.hostgator.com/useless-support-t46393.html sneak peak: Re: Useless Support During the weekend our account was suspended because we were on the wrong server according to billing department. We were not supposed to be on a reseller server and so our account was without any notice just simply suspended.... just like that.. Further today, after 3-4 years of running the same website we're once again suspended for violating something. ... This is it.. your support suck big time! ... After 6 hours all our sites are still down. Even all the addon domains that has nothing to do with anything... This is just unacceptable and this was the last straw! I will never ever recommend Hostgator to anyone!!!! ... I'm moving to a new host tomorrow. Already paid for! ... Only thing to help with is to make sure our transfer out from Hostgator goes smooth. And please make sure you put the big red stop sign back to this thread as it was from the beginning. ... I guess you decided to shut down our sites before we had the time to transfer everything out as all our sites are DOWN AGAIN!!!!!!!! ... Minimum of 22 hours of downtime in 3 days, and counting... Has to be some kind of record... ... lmfao lol rofl