I'm trying to give a refund but it keeps saying "this recipient cant receive money" ? Is their account limited?
If the party you're trying to refund to doesn't have an account, I don't know what you can do other than send them a check or money order. Sounds like a non-PayPal member made the purchase. Pete
If he is making a refund is sure the recipient got a paypal account! The problem is that his account may be limited and in this case he can't receive money of course
They may have also closed their paypal account that is a possibility as well. You can check that by looking at the transaction and seeing what it says about the payer status (u.s. verified, unverified ect.)