Each time I submit an email through their Forms it is usually ignored. When I do get a reply it's from a different person or there is no persons name attached to the email. The the emails they send are from "noreply" addresses, which just tell me to log onto my account so that I can submit yet another inquiry to a nameless person. Amazon Customer Service SUCKS. It's nearly impossible to communicate with Amazon. God forbid you have any problems with your orders. I'm wondering why people bother to buy from Amazon at all. Seems like every time I need something I can check there and almost 100% of the time find it cheaper elsewhere.