Hello All, I got mail from Google that our payment got decline. I am trying to edit my credit card information but I am not able to edit it. Google adwords is not showing me payment card options. I tried using "retry card", but it's not working. Please let me know what to do. I don't want to stop showing my ads. I checked one of my friend’s account targeting USA country, there he can edit the billing information with different payment card options, but for India there is same problem as above. One of my other friend created a new adwords account for India and there is no option of post pay. Now there is only prepay option with net banking, cheque and demand drafts. It seems Google adwords removed the post pay option for Indian clients. Please help me, how i can pay to Google with my existing account and continue running ads. Thanks in advance!
I can't edit any information related to billing or credit card.....They are not showing any options for credit cards.
Its probably because of the RBI mandate.. you will need to send the authorization form signed with copy of your credit card to Google HYD address... It may take 5-7 days after they have received the authorization form that the ads will be active again... You should definitely see the edit option under billing information > primary payment details... you can edit it to add new card...