Bug Can't download eBook that was bought

Discussion in 'Support & Feedback' started by Zenrer, Jul 22, 2014.

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  1. #1
    Hello, every time I try to download an eBook I bought, it gives me a network error. Was just wondering whether it is a fault with the servers, or the file is corrupt, and if there is a known way to fix a bug like this. Thanks
     
    Zenrer, Jul 22, 2014 IP
  2. Adult Affiliates

    Adult Affiliates Peon

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    #2
    Same issue here... can't download my purchase because of a network error.
     
    Adult Affiliates, Jul 23, 2014 IP
  3. Zenrer

    Zenrer Greenhorn

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    #3
    Seems to be a DP issue, bought another eBook and I get the same error. Can' seem to access he file from the server when downloading.
     
    Zenrer, Jul 24, 2014 IP
  4. Johnniebutters

    Johnniebutters Greenhorn

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    #4
    I still cannot download a Wordpress theme i bought, Please fix this!
     
    Johnniebutters, Jul 26, 2014 IP
  5. Smyrl

    Smyrl Tomato Republic Staff

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    #5
    One of DP members reports the following.

    I was able to purchase an item with no problems, but when I completed the Paypal payment, the DP page didn't automatically update and show the download link. I left the page and returned, and the download link showed up and I was able to download without a problem.

    For those of you with problems, you might try this.
     
    Smyrl, Jul 28, 2014 IP