Can't access my account!

Discussion in 'Support & Feedback' started by KB Virtual Enterprise, Jul 30, 2014.

  1. #1
    Hey DP Staff, I am sorry for making an alternative account, but for some reason I can not access my original account.
    https://www.digitalpoint.com/members/dreads.43447/

    It was originally registered to an email "adioviper" @ "yahoo.com" and I still have access to that said email, however I can't seem to get the password reset to work for it.

    So I am asking to change the email on the account to the email listed on the account as the windows live (kbve.ceo@ gmail.com).

    I can email you with both accounts and I still own one of the domains in the signature (for an additional verification).

    Thanks!
     
    KB Virtual Enterprise, Jul 30, 2014 IP
  2. Smyrl

    Smyrl Tomato Republic Staff

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    #2
    Moderators can not change your email. Only you can change it.

    When you can't log in, you should be able to indicate you have lost your password and get instructions emailed to you at the address given above.

    It seems you have held duplicate accounts since 2011.
     
    Last edited: Jul 30, 2014
    Smyrl, Jul 30, 2014 IP
    malky66 likes this.
  3. mrmiller23

    mrmiller23 Greenhorn

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    #3
    I'm with KB Virtual above. I can no longer login. I was actually on the boards earlier this morning but after needing to delete cookies/cache in FireFox - now I can't even get my password reset. Apparently I don't know my own user name (which doesn't make sense). I tried multiple versions of the name and emails and cannot be found in your system.

    I logged in now using my Facebook account but I'd prefer to go back to my original login/screen name: https://www.digitalpoint.com/members/michael-miller.804226/
     
    mrmiller23, Jul 30, 2014 IP
  4. FreeFun4Every1

    FreeFun4Every1 Prominent Member

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    #4
    OP just lost his account with 24 likes :p may be he is unaware that everyone can see joining date..lolz
     
    FreeFun4Every1, Jul 31, 2014 IP
    ryan_uk likes this.