Cannot use Available Balance for making payments. CC is charged.

Discussion in 'PayPal' started by arddi2007, Jun 14, 2011.

0
  1. #1
    I have purchased something online and did not pay any attention to the method of payment, only to find out that my credit card has been charged instead of my Available Balance.

    I have tried to make a payment once more today, and on the final payment page, under Funding Options there is only the Credit card option (and not my available balance).

    Could anyone please assist me with this? Paypal is not being any helpful.
     
    arddi2007, Jun 14, 2011 IP
  2. Card

    Card Well-Known Member

    Messages:
    3,060
    Likes Received:
    39
    Best Answers:
    0
    Trophy Points:
    175
    #2
    Which country you live in? As Paypal has applied their new rules of not using Paypal balance and payment by using Credit Card only to countries like India and Turkey :)
     
    Card, Jun 14, 2011 IP
  3. kittyluver

    kittyluver Notable Member

    Messages:
    6,812
    Likes Received:
    222
    Best Answers:
    0
    Trophy Points:
    263
    #3
    If you're living in INDIA, you may experience this problem of payment. If you're from any other country, just check with themto help you.
     
    kittyluver, Jun 14, 2011 IP
  4. arddi2007

    arddi2007 Member

    Messages:
    214
    Likes Received:
    2
    Best Answers:
    0
    Trophy Points:
    30
    #4
    I live in Albania. This appears to be the problem, then. Albania joined PayPal only recently so this must be the reason. Too bad...

    Thank you anyways.
     
    arddi2007, Jun 14, 2011 IP
  5. Card

    Card Well-Known Member

    Messages:
    3,060
    Likes Received:
    39
    Best Answers:
    0
    Trophy Points:
    175
    #5
    I think your country recently joint by Paypal so They may be using Paypal balance after some period of time.May be now your source of sending money is only via Credit Card :)
     
    Card, Jun 14, 2011 IP
  6. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

    Messages:
    25,481
    Likes Received:
    1,943
    Best Answers:
    32
    Trophy Points:
    480
    #6
    I suggest you to contact them through phone call and clear your doubt regarding same.

    DON.
     
    deluxdon, Jun 14, 2011 IP
  7. nihangshah

    nihangshah Prominent Member

    Messages:
    5,536
    Likes Received:
    271
    Best Answers:
    3
    Trophy Points:
    395
    #7
    Try calling PayPal support using Skype. It's free! The number to call: +18882211161
     
    nihangshah, Jun 14, 2011 IP
  8. Dennis23

    Dennis23 Peon

    Messages:
    12
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #8
    I'm having the same problem. It worked fine two weeks ago, but now it's gone pear-shaped. Paypal has a very dark side...
     
    Dennis23, Jun 14, 2011 IP
  9. arddi2007

    arddi2007 Member

    Messages:
    214
    Likes Received:
    2
    Best Answers:
    0
    Trophy Points:
    30
    #9
    They replied to my email but gave no help at all:

    I guess I have to withdraw first and use the funds after. Inconvenient, huh?
     
    arddi2007, Jun 14, 2011 IP
  10. arddi2007

    arddi2007 Member

    Messages:
    214
    Likes Received:
    2
    Best Answers:
    0
    Trophy Points:
    30
    #10
    Just a quick update: I called them and they told me that PayPal users from most countries who joined PayPal recently (including my country as well) can currently pay only with their credit card, while the PayPal balance cannot be used; the balance can only be withdrawn to a credit card or US bank account. I also asked them if they were planning to fix this issue, they said that they certainly will but cannot make any promise when this will happen. At least we can receive payments now, right?
     
    arddi2007, Jun 15, 2011 IP