The company I work for had their Google Map listing controlled by an x employee. He had his phone number and picture all over it. This listing gets many impressions daily, and it was going to his cell phone. I reclaimed the listing by mail, and was able to change the phone number and whatever else I wanted. Yesterday, baam..his phone number was back up there (after about 3 weeks). The odd thing is we still have full control over the listing, and the phone number we want is listed properly on the back end. Any ideas? Also, did you all see the new link feature for Google Map listings? 25.00 a month to have your link highlighted. If you Google "Park Auto Mall" you'll see what I mean.