Cancelling Customers recurring billing payments? (monthly billing)

Discussion in 'Payment Processing' started by Harry2293, Aug 23, 2015.

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  1. #1
    Hello,



    Basically, If clients wish to cancel a recurring billing for a payment, how do I cancel this for them so they no longer have to pay monthly? Where will I find this?



    Warm Regards.
     
    Harry2293, Aug 23, 2015 IP
  2. TheAnimatorGuy

    TheAnimatorGuy Member

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    #2
    Hello,

    If you are using paypal, from the client point of view, they can do this by logging into their paypal account ---> Activity --> Find "Recurring payment to XXXXX" --> Click on it, then the first sentence should be Recurring Payment Sent ID and the second should be "My Preapproved payments" - click on it. Find the one you wish to cancel, click on it, and press cancel. That should do the stuff.
     
    TheAnimatorGuy, Aug 23, 2015 IP