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Can not remove Chitika mobile ads.... pls help

Discussion in 'Chitika' started by skinnyzaz, Nov 13, 2010.

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  1. #1
    I really want to use Chitika on my website but for some reason when I ad a normal PPC ad unit (300x250) a mobile ad also shows up when users go to the website on a mobile device. I got tons of complaints about the mobile ad because it makes the site very slow when scrolling. So I just want to disable the mobile ad but keep the normal ad unit. I have gone to account setting and put a check mark in the option Disable Chitika Mobile Ads from showing to my mobile users. But they still show up. it doesn't make any sense and for now i have had to remove there ads to keep my visitors happy. Please help I have submitted a ticket to chitika but I have received no response and its been 2 days.
     
    skinnyzaz, Nov 13, 2010 IP