Can not install on systems earlier than windows xp x86 service pack 3 ?

Discussion in 'Hardware' started by W1908, Jun 1, 2010.

  1. #1
    Hi Guys,


    Just downloaded a tool i bought and i was trying to install it on a computer of mine when i got this error message.

    Now i am not a hardware/MS software guru so could someoine please tell me what to do about this.

    Never had it before...


    Thanks!
     
    W1908, Jun 1, 2010 IP
  2. ryan2010

    ryan2010 Peon

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    #2
    I fond some notes from Microsoft website : “Customers running Microsoft Dynamics Retail Management System (RMS) are advised to install a hotfix for a Microsoft Dynamics RMS issue prior to installing Windows XP SP3. ”

    Maybe you should visit the Microsoft official website to find your answer.
     
    ryan2010, Jun 1, 2010 IP
  3. W1908

    W1908 Active Member

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    #3
    MS D RMS prior to installing SP3?

    Mmm.. ok, ill wait for the responce of the guys first who created that tool first before i mix up that part of my windows, but i really like your input here.

    Highly appreciated. Ill let you guys know how it ends.

    TY
     
    W1908, Jun 1, 2010 IP
  4. rajesh.ejob

    rajesh.ejob Well-Known Member

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    #4
    It is not more clear, Can you tell me what is the error msg and what is your OS?
     
    rajesh.ejob, Jun 2, 2010 IP
  5. W1908

    W1908 Active Member

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    #5
    Hi Rajesh, The error message is the same as the name of this thread. I am running a xp system here.

    I get the message when installing the software. I get the normal installation screen but when i hit install nothing happens and then after 10 secs i get the error message.

    Nothing back from their support btw :(
     
    W1908, Jun 3, 2010 IP
  6. rajesh.ejob

    rajesh.ejob Well-Known Member

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    #6
    Hi W1908
    What is your service pack ? It is clear that you must have Windows SP 3..
     
    rajesh.ejob, Jun 3, 2010 IP
  7. W1908

    W1908 Active Member

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    #7
    Although i am already years and years a IM i don't know sh*t about hardware etc. lolz...

    My neighbour came over and laughed his ass off... Indeed... He is going to upgrade the whole bunch later tonight to SP3

    OK, i feel a bit dumb now... LOL
     
    W1908, Jun 3, 2010 IP
  8. rajesh.ejob

    rajesh.ejob Well-Known Member

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    #8
    You don't need your neighbours help lol... just follow the link..
    http://www.microsoft.com/downloads/details.aspx?FamilyID=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en
    Code (markup):
    you will get all instructions there...
    No one knows everything lol... That's why we all are here:)
     
    rajesh.ejob, Jun 3, 2010 IP
  9. W1908

    W1908 Active Member

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    #9
    Ah Great Rajesh!

    Ill let you know when its fixed and if its working.

    Appreciated ;)
     
    W1908, Jun 3, 2010 IP