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Can I integrate / install live chat in my phpbb forum

Discussion in 'phpBB' started by Deepa7476, Apr 19, 2013.

  1. #1
    I am not sure if this is possible.
    so, just wanted to know

    I have seen live chat in webpages, but not in forums
    Is it possible to integrate / install live chat in phpBB forums, so that users can ping available Admin / Moderators and resolve any technical issues they might be facing. It would be an added bonus if the chat transcript can be saved within the forum as well
    SEMrush
    So, Doable?
     
    Deepa7476, Apr 19, 2013 IP
    SEMrush
  2. shteca

    shteca Active Member

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    #2
    Why not just make a board for technical questions?
    Just make a point of responding ASAP!
    Most live chat options will charge per user and will require log in through a website rather than from your forum.
    If you want to have more than one operator it will get expensive.
     
    shteca, Apr 19, 2013 IP
  3. Sabrina_Gage

    Sabrina_Gage Member

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    #3
    Most live chat is hosted SaaS software. If you want to install a live chat into your phpBB forums, you just need to paste the HTML chat code to your forum code.
     
    Sabrina_Gage, Apr 23, 2013 IP
  4. MilesWeb

    MilesWeb Well-Known Member

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    #4
    Yes, a good option to start with. You can consider zopim as the chat software which comes with one user license for free with one concurrent chat. It provides you with a web based dashboard to accept the chats. It is very used friendly.

    You just need to add the code in footer file and you are good to go.
     
    MilesWeb, Apr 23, 2013 IP
  5. TanzimH

    TanzimH Peon

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    #5
    EDIT: Sorry just realized this thread is absolutely ancient!

    You can integrate by using the phpbb3 sessions -> https://www.phpbb.com/kb/article/phpbb3-sessions-integration/

    <?php
    if ($user->data['user_id'] == ANONYMOUS)
    {
      echo 'Please login!';
    }
     
    else
    {
      echo 'Thanks for logging in, ' . $user->data['username_clean']; // Here your chat code will go in.
    }
    ?>
    PHP:
    There's lots of tutorials available to make a chat, its basic PHP & MySQL, example of a tutorial -> http://net.tutsplus.com/tutorials/javascript-ajax/how-to-create-a-simple-web-based-chat-application/ Other option would be to use a add-on of phpbb3 -> https://www.phpbb.com/customise/db/mod/mchat_new_version/
     
    TanzimH, Jun 13, 2013 IP
  6. Karen May Jones

    Karen May Jones Prominent Member

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    #6
    Have you thought about using a shout box?
     
    Karen May Jones, Jun 13, 2013 IP
  7. FutureCPA

    FutureCPA Greenhorn

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    #7
    I've used this mod on my forum without a problem:

    http://startrekguide.com/community/viewtopic.php?f=127&t=8675

    You can see a demo of it here:

    http://startrekguide.com/community/chat.php
     
    FutureCPA, Aug 14, 2013 IP
  8. thexyz

    thexyz Well-Known Member

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    #8
    Have you checked out Olark? Free and fantastic!
     
    thexyz, Dec 23, 2013 IP
    CoreyPeerFly likes this.