Rules Can I edit feedback and rating I gave for article purchase?

Discussion in 'Support & Feedback' started by trustybizz, Dec 4, 2015.

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  1. #1
    Hello- Can a moderator or admin help me with this issue.
    I entered the wrong rating and feedback for some articles I purchased on the marketplace. I am wondering if I can edit and change the rating and feedback as it was entered in error due to misunderstanding about the product sold and expected product.

    Thanks in advance!
     
    trustybizz, Dec 4, 2015 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    As long as it's within the allowed editing time-frame, you can edit feedback by going to the user's Marketplace tab on their profile that you can see your feedback and clicking "Edit".
     
    digitalpoint, Dec 4, 2015 IP
  3. trustybizz

    trustybizz Well-Known Member

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    #3
    Thanks for replying, I can see the EDIT link below the feedback, which means I am within the time frame? But when I click EDIT I receive this error message: (any help please so I don't go over the time limit)
    The following error occurred:
    A server error occurred. Please try again later.
     
    trustybizz, Dec 4, 2015 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Can you try now?
     
    digitalpoint, Dec 4, 2015 IP
  5. trustybizz

    trustybizz Well-Known Member

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    #5
    Thanks a lot, it worked! Much appreciated.
     
    trustybizz, Dec 4, 2015 IP
    digitalpoint likes this.