WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH...... FOR JUST BEING ON THE PHONE. TAKE A LOOK : (and you would find out the same .. !!!! ) 1 ) Tech Support : "I need you to right-click on the Open Desktop." Customer : "Ok." Tech Support : "Did you get a pop-up menu?" Customer : "No." Tech Support : "Ok. Right click again. Do you see a pop-up menu?" Customer : "No." Tech Support : "Ok, sir. Can you tell me what you have done up until this point?" Customer : "Sure, you told me to write 'click' and I wrote 'click'." ------------ --------- --------- --------- - 2) Customer : "I received the software update you sent, but I am still getting the same error message." Tech Support : "Did you install the update?" Customer: "No. Oh, am I supposed to install it to get it to work?" ------------ --------- --------- --------- --------- -- 3) Customer : "I'm having trouble installing Microsoft Word." Tech Support : "Tell me what you've done." Customer : "I typed 'A: SETUP'." Tech Support : "Ma'am, remove the disk and tell me what it says." Customer : "It says '[PC manufacturer] Restore and Recovery disk'." Tech Support : "Insert the MS Word setup disk." Customer : "What?" Tech Support: "Did you buy MS word?" Customer: "No..." ------------ --------- --------- --------- --------- -- 4) Customer : "Do I need a computer to use your software?" Tech Support : ?!%#$ (welll pretend to smile) ------------ --------- --------- --------- --------- -- 5) Tech Support : "Ok, in the bottom left hand side of the screen, canyou see the 'OK' button displayed?" Customer : "Wow. How can you see my screen from there?" Tech support : ##### *** ------------ --------- --------- --------- --------- -- 6) Tech Support : "What type of computer do you have?" Customer : "A white one." Tech support : ******_____# ### ------------ --------- --------- --------- --------- -- 7) Tech Support : "What operating system are you running?" Customer : "Pentium." Tech support : ******_____# ###_""""""""""""
5) Tech Support : "Ok, in the bottom left hand side of the screen, canyou see the 'OK' button displayed?" Customer : "Wow. How can you see my screen from there?" Tech support : ##### *** yeah right, he can see your monitor hahahahaha
I once was working for an International call centre and once I asked the customer to check his CD Rom drive by opening the same.He said "What drive,you mean the coffee tray??
Man all these are decade old! I worked at Streams call center doing tech support for MSN - some hilarious times I had. And these same old call center jokes still fly around. Please don't tell me the cup-holder one!!!
Oh yes, this brings back many memories of my computer tech support days in a call center. People rubbing their mouse on the screen, inserting old floppy discs in their cd-rom drives wondering why it won't work, etc. I could go on for days. My favorite ones was a lady who called to say that her PC would just randomly turn off and on during the day. I had this lady, in a tiny mini-skirt, on the floor inside the computer case making sure all connections were tight. I had spent over an hour on the phone with her when someone walks into the room and flips the light switch on next to the door. OMG!!! I could have strangled that lady....
Yep. Unfortunately, when you are on the phone with someone you can't ask every conceivable dumb question to make sure those types of situations won't happen....
6) Tech Support : "What type of computer do you have?" Customer : "A white one." Tech support : ******_____# ### This is really funny ,get more of these
4) Customer : "Do I need a computer to use your software?" Tech Support : ?!%#$ (welll pretend to smile) ------------ --------- --------- --------- --------- -- 5) Tech Support : "Ok, in the bottom left hand side of the screen, canyou see the 'OK' button displayed?" Customer : "Wow. How can you see my screen from there?" Tech support : ##### *** ------------ --------- --------- --------- --------- -- 6) Tech Support : "What type of computer do you have?" Customer : "A white one." Tech support : ******_____# ### ------------ --------- --------- --------- --------- -- 7) Tech Support : "What operating system are you running?" Customer : "Pentium." Tech support : ******_____# ###_"""""""""""" __________________ ------------------------------------------------------------------------ These are Great ones!