Bug Buying Plugin Issue after purchase

Discussion in 'Support & Feedback' started by BamaStangGuy, Apr 2, 2014.

  1. #1
    See screenshot:

    http://i.imgur.com/5JWW9LI.png

    Happens when you try to close the paypal window using the button. Loads the site in that window and you can't get away from it without a refresh.
     
    BamaStangGuy, Apr 2, 2014 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #2
    Well that's interesting... Need to check out some stuff with the PayPal inline payment system, so tomorrow will be a good time to check all that...
     
    digitalpoint, Apr 2, 2014 IP
  3. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #3
    Is there a delay in the branding removal or how does that work after purchase?
     
    BamaStangGuy, Apr 2, 2014 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #4
    Branding removal is only checked when you rebuild your templates... So you can disable/reenable the addon if it's something you already had installed.
     
    digitalpoint, Apr 3, 2014 IP
  5. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #5
    Still getting the branding after disabling and enabling Digital Point Search
     
    BamaStangGuy, Apr 3, 2014 IP
  6. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #6
    BamaStangGuy, Apr 3, 2014 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #7
    digitalpoint, Apr 3, 2014 IP
  8. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #8
    Yea. I have had them listed for a while.

    Screenshot 2014-04-03 13.02.12.png
     
    BamaStangGuy, Apr 3, 2014 IP
  9. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #9
    And I assume it's actually *on* the domain, right? Like not on a test/dev site with a different URL?

    I'll go digging in the logs and see what I can see on this end when I'm back at computer...
     
    digitalpoint, Apr 3, 2014 IP
  10. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #10
    Right. This is happening for each site listed.
     
    BamaStangGuy, Apr 3, 2014 IP
  11. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #11
    Do you by chance have a TON of different styles?

    There is rate limiting in place on the API system, and it looks like your server was blasting out so many requests concurrently that some would work and some would fail because of the rate limiting.

    I upped the rate limit on the API just so you can test it... but I suspect that might be the underlying issue (just having a ton of styles).
     
    digitalpoint, Apr 3, 2014 IP
  12. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #12
    One site has 11 styles. The rest have more normal amounts (3 or less). That seems to be it as now it is working.
     
    BamaStangGuy, Apr 3, 2014 IP
  13. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #13
    Is the one with 11 the v6mustangs one by chance? I'm seeing just a TON of requests coming in at once (probably 22 if it has 11 styles, 1 API check for each plug-in per style).
     
    digitalpoint, Apr 3, 2014 IP
  14. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #14
    No, AspiesCentral.com has 11.

    V6 only has 3.
     
    BamaStangGuy, Apr 3, 2014 IP
  15. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #15
    Not really sure what's going on then... maybe has to do with enabling/disabling multiple addons at once? Not really sure... Just that the API server is seeing a ton come at once.
     
    digitalpoint, Apr 3, 2014 IP
  16. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #16
    This is also upgrade day for me as well.. so all of my sites, including those 5, are getting all plugins and xenForo updated if they need be.

    Edit: V6 was done hours ago, though I just tried to get the branding off by disabling DP Search and it didn't work there. Worked on Aspies which is the first I tried.
     
    BamaStangGuy, Apr 3, 2014 IP
  17. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #17
    It shouldn't be a big deal...

    I raised the rate limit on the API for unauthenticated requests by 400%.

    Also, the rate limit is by IP address, but even if all the sites are on the same server, the rate limit system resets every 60 seconds... and I assume you probably would spend at least 60 seconds upgrading each? :)
     
    digitalpoint, Apr 3, 2014 IP
  18. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #18
    All the sites that are branded are coming from the same IP. Yea, if it is setup like that I have no idea what is going on. I can give you an admin account if you would like to test more.
     
    BamaStangGuy, Apr 3, 2014 IP
  19. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #19
    Nah, it's fine... I've been looking through the logs and normally sites are just making a single request, so I'm not going to sweat it really. :)
     
    digitalpoint, Apr 3, 2014 IP
  20. BamaStangGuy

    BamaStangGuy Notable Member

    Messages:
    955
    Likes Received:
    51
    Best Answers:
    1
    Trophy Points:
    245
    #20
    Still can't get my V6Mustang.com site to work with the branding. Click to disable add-on, does its thing, enable again, still have the branding. AspiesCentral is working fine.
     
    BamaStangGuy, Apr 3, 2014 IP