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Burst.net SUCKS

Discussion in 'Site & Server Administration' started by black.hat, Dec 12, 2009.

  1. #1
    Just want to share my experience with Bust.net and avoid anybody who want to buy a server from them.


    My server there was down for 4 days, and their support is SUCKS, each of their reply take 24hr (sometimes more).

    and sometimes they put you on hold, when they are unable to see whats the server problem.. as they did to me.
    SEMrush
    They wasted 4 days of my time, and they never fixed my server problem,
    their Network is really SUCKS.

    Also they charged me for another 1 month, in the mid of the first month,
    i was even don't planing to stay with them. but they told me that they renew the server automatically. and they are unable to refund my money.

    Don't trust these guys, you will lost your money and you business.
    Stay a way from Burst.net
     
    black.hat, Dec 12, 2009 IP
    SEMrush
  2. Bohra

    Bohra Prominent Member

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    #2
    Well burst.net has got mixed reviews on the net i wouldnt prefer going with a company which has mixed reaction coz there are good chances u can face issues too
     
    Bohra, Dec 12, 2009 IP
  3. black.hat

    black.hat Active Member

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    #3
    Yes, i agree...

    How about HostGator Dedicated servers? i am planing to buy 2 server from them this week..

    anybody have review about them? looks like they are great...
     
    black.hat, Dec 12, 2009 IP
  4. Bohra

    Bohra Prominent Member

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    #4
    They are good but u can get same server for cheaper price pm me if u need help finding a good dedi server provider US based and decent prices
     
    Bohra, Dec 12, 2009 IP
  5. Asako

    Asako Peon

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    #5
    If you are paying using Credit Card to BurstNet then there is a possibilities that they will charged you automatically (so use PayPal instead they can send you invoice but they cant charge you) however if you cancel the services before your billing end they should refund it to you. Read their ToS for more information.
     
    Asako, Dec 14, 2009 IP
  6. raffo77

    raffo77 Active Member

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    #6
    Look OVH Servers ;)
     
    raffo77, Dec 16, 2009 IP
  7. clarkantonius

    clarkantonius Member

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    #7
    i dont do anything with my server but they suspend my server today, :mad:
     
    clarkantonius, Jan 25, 2012 IP
  8. interserver

    interserver Peon

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    #8
    I had a vps with them a few years a go, honestly I thought that they were pretty good never really had any issues with them and when I did it gotten resolves within about 30-40 mins of openning the support ticket. Maybe they over grown their support staff they might be short or somethig. But I had a good experience with them.
     
    interserver, Jan 26, 2012 IP
  9. NZCloudHosting

    NZCloudHosting Peon

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    #9
    For one, you haven't told us the full story.

    black.hat -> load of rubbish, unless someone can provide actual facts and support ticket proof of such a business doing such an awful thing - Im not believing one bit of it.
     
    NZCloudHosting, Feb 2, 2012 IP
  10. aandcmedia

    aandcmedia Peon

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    #10
    Well considering in the past month I've gotten multiple SQL injection attempts on multiple sites from the following IP's (I am not the only one if you look up some of these IP's you will see tons complaining:

    173.212.213.30, 173.212.213.38, 173.212.195.136, 173.212.197.42, 173.212.195.150, 173.212.197.48, 173.212.213.36, 173.212.197.10, 173.212.254.50, 173.212.195.174, 66.197.227.156, 96.9.173.58, 173.212.209.220, 96.9.173.40, 173.212.235.62, 173.212.235.12, 96.9.173.48, 173.212.209.246, 173.212.209.216, 96.9.173.62, 173.212.254.12, 66.197.227.134, 66.197.227.185, 173.212.195.142, 66.197.227.184, 96.9.173.14, 66.197.227.170, 173.212.227.38, 64.191.99.120, 64.191.99.110, 64.191.99.74, 173.212.209.228, 173.212.235.44, 173.212.227.14, 173.212.227.48, 173.212.209.244, 64.191.99.68, 173.212.254.44, 64.191.99.68, 173.212.227.54, 173.212.235.38, 173.212.197.54, 173.212.235.34, 64.191.99.123, 173.212.195.182, 173.212.197.246, 173.212.195.40, 173.212.195.42, 184.82.79.38, 184.82.79.76, 184.82.79.112, 184.82.79.120, 184.82.79.38, 173.212.195.10, 66.96.241.158, 66.197.166.114, 66.96.241.180, 66.96.241.178, 173.212.195.8, 66.96.241.136, 173.212.195.34, 173.212.197.220, 173.212.197.234, 173.212.197.242, 173.212.197.252, 64.191.13.162, 64.191.13.146, 64.191.13.156, 96.9.169.228, 96.9.169.202, 96.9.149.86, 64.191.13.150, 96.9.169.224, 96.9.149.84, 96.9.169.236, 96.9.149.70, 96.9.169.240, 96.9.169.198, 96.9.169.250, 66.197.172.242, 173.212.195.14, 173.212.195.54, 66.197.227.166, 173.212.197.7, 66.197.227.181, 66.197.227.158, 173.212.197.46, 173.212.195.22, 66.197.227.162, 173.212.197.30, 79.142.73.67
    Code (markup):
    Every single one is associated with burst.net, When I brought this to their attention it took them over 1 week to get back to me, and than when the problem was soled a new set of IP's began attacking.
     
    aandcmedia, Feb 3, 2012 IP