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Bought a data cable on eBay

Discussion in 'Legal Issues' started by Hade, Oct 24, 2007.

  1. #1
    Slightly different issue here, but it is business related and it is a legal issue :)

    I bought a data cable on eBay to unlock my mobile phone.
    It didn't work. The seller asked me to send it back with the phone and he'd unlock it with special equipment.
    He did that and kept the cable. So I ended up with 1 unlocked phone and no cable. (I had originally intended to unlock a few phones.

    I said this via email:

    And he's hit me with this, which was on the auction listing:
    SEMrush
    I smell a rat. Can he do this?
    The 'we will do it on site for you for free' must be false as it wasn't free at all. I had paid for the lead.

    I'm a bit baffled. Can you please help me pick his argument apart and help me form the perfect comeback?
    Thanks!
     
    Hade, Oct 24, 2007 IP
    rcj662 likes this.
    SEMrush
  2. rcj662

    rcj662 Guest

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    #2
    Email him telling him you paid for the cable not him unlocking your phone. You want what you paid for a cable to unlock cell phones.
     
    rcj662, Oct 24, 2007 IP
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  3. nickstan

    nickstan Peon

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    #3
    Well you could highlight to him/her the word "FREE" which would mean he/she has to return back you r money in exchange for the cables, eventhough he did not mentioned about refund for unlocking your phone onsite but he/she did used the term "FREE" which one would assume a refund
     
    nickstan, Oct 24, 2007 IP
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  4. Whitey

    Whitey Active Member

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    #4
    Well since you paid for the cable and HE offered to unlock your phone your in the clear.

    he however, is not.
     
    Whitey, Oct 24, 2007 IP
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  5. mark_jump2top

    mark_jump2top Peon

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    #5
    darn that.

    that person as a smart ass. i think you should report that to ebay.
     
    mark_jump2top, Oct 24, 2007 IP
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  6. k1unit

    k1unit Peon

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    #6
    If that was mentioned in the auction then he technically did not do anything wrong. He clearly stated what would happen and that's exactly what he did.

    Is it not? :cool:
     
    k1unit, Oct 24, 2007 IP
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  7. i Make Money

    i Make Money Peon

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    #7
    he is clearly in the wrong..complain with ebay
     
    i Make Money, Oct 24, 2007 IP
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  8. trigoon

    trigoon Peon

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    #8
    What was stated on the ebay auction page? If everything he said in the email was stated on that page he would not be at fault. However, if all that was not on the page you may be able to argue against him.
     
    trigoon, Oct 24, 2007 IP
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  9. Mogo

    Mogo Peon

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    #9
    I would file a dispute with ebay, and if you paid with paypal file a dispute there as well. That way, he will either have to refund you, or send you the cable and resolve the problem
     
    Mogo, Oct 24, 2007 IP
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  10. liquidmedia

    liquidmedia Active Member

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    #10
    report that sucker to ebay
     
    liquidmedia, Oct 25, 2007 IP
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  11. Brandon Sheley

    Brandon Sheley Illustrious Member

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    #11
    Isn't unlocking phone against the law ?
     
    Brandon Sheley, Oct 25, 2007 IP
  12. Hade

    Hade Active Member

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    #12
    No,
    not in the UK anyway.
    The way I see it, I paid for a data cable, and that's what I should have got.
    And I agree that the term 'FREE' was used in a misleading way.
     
    Hade, Oct 25, 2007 IP
  13. funkyreuben

    funkyreuben Well-Known Member

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    #13
    He's saying here that he will unlock your phone for free if the cable doesn't work and you have to return the cable. I would assume from this that he would refund the cable price since it was of no use for you. I know he is implying that you must trade in the cable for the unlocking service but his wording doesn't make that clear. I would state that to ebay in your dispute that it was your understanding that the unlocking of your phone was actually free since the cable didn't work. I hope it works out for you but from my experience, ebay usually sides with the seller.

    Chris
     
    funkyreuben, Oct 26, 2007 IP
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  14. Hade

    Hade Active Member

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    #14
    Thanks, I think you've hit the nail on the head.
    I'll email him stating that, asking for at least a partial refund before going to eBay.
     
    Hade, Oct 27, 2007 IP
  15. nickstan

    nickstan Peon

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    #15
    Do keep us update if you get the refund ;)
     
    nickstan, Oct 27, 2007 IP
  16. Hade

    Hade Active Member

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    #16
    He's just replied with this:

    I think it's time to threaten negative feedback. What u think?
     
    Hade, Oct 27, 2007 IP
  17. nickstan

    nickstan Peon

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    #17
    if it was me, yeah ;) Beside he did say free not in exchange for them doing the unlocking. He needs to explain why he say for free when clearly he keep the cable which has been paid for.
     
    nickstan, Oct 27, 2007 IP
  18. Robert Allen

    Robert Allen Peon

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    #18
    Explain that you wanted to unlock more than 1 phone. Tell him would he be willing to unlock them all?

    ROb
     
    Robert Allen, Oct 27, 2007 IP
  19. Hade

    Hade Active Member

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    #19
    Good point.

    Good idea, but what if he says he will? I'm not planning to post phones to him, so I can't risk him accepting my request!
     
    Hade, Oct 27, 2007 IP
  20. Robert Allen

    Robert Allen Peon

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    #20
    How much did you pay for the cable? If it was under $10, i would just buy another and move on....

    Rob
     
    Robert Allen, Oct 27, 2007 IP