My first time with BMD. I downloaded a bunch of emails from gmail. I'm staring at all the downloaded emails in BMD. I then pressed the process button, it loads for 10 seconds, but a box comes up saying "an exception occured in the application..." that box disappears after 2 seconds and I see another prompt saying "There is nothing to process" so I press ok. Then the emails in the inbox disappear and I see a red X in the inbox.. anybody know what steps I'm missing, preventing me from processing my emails?