bluehost.com problem - bulk emails

Discussion in 'General Chat' started by simmaster23000, Mar 12, 2009.

  1. #1
    hello everyone,

    I have been sending out bulk emails to clients and recieved the below letter. Should i switch hosts or continue what im doing? do they know from the amount im sending or the amount of failed requests im recieving? is there another host that is cool with bulk emails?

    Dear Customer,

    We have received several complaints that your site has been participating in spam emails, which violates the Terms of Service which you agreed to when you signed up your account with us. We have zero tolerance for accounts which contain material that has been promoted through sending unsolicited email (spam), or through mail fraud schemes, or contain pages that promotes or condone the sending of unsolicited email.

    You are required to follow these spam rules while hosting with us.

    1) No purchased lists. All people you send to MUST have contacted you directly & asked for the information you are sending.

    2) The list must be double opt-in.

    3) You must have an automated opt-out/unsubscribe link.

    You currently have full account access to find & fix the issue. If you did not send these messages, you will want to update any scripts & looks for files that have been added to your account without you knowing. If this is a mailing list or blog, you would need to clean it up or turn off the notification options. Please feel free to contact us again if we can be of further assistance.


    Thank you,
    Abuse Department
    BlueHost.Com​
     
    simmaster23000, Mar 12, 2009 IP