Topics discussed.... Resource Allocation Tracking User Consumed Resources Immediate action on policy enforcement - I like this one "Instead of shutting the user down we can now “contain†them as if they were on a VPS. We can isolate them from other users so they don’t cause problems but still allow them to use any extra CPU cycles or I/O operations that are available." I enjoyed this read and hope they succeed in their efforts Matt Heaton - Hosting Nirvana - The Future of Shared Hosting!