Hi .. any one beware of bluehost they have the worst support and my experience in a single day was really very absurd - here is the chat which tell so ..this is 6 0r 7 chat as they closed my chat in middle of conversation Chat ID: 647921. Question: Provider: Just Host - My Domain is: "Not specified." hi (10:52:15am)Cory A.:Hi, how can I help you? (10:52:24am)bharath:hi... (10:52:55am)bharath:this is the sixth time i am starting chat please dont disconnect again and please be fast in replying (10:53:29am)Cory A.:We appreciate your patience, as we assist multiple customers at once (10:53:46am)bharath:you may assist multiple customers at once (10:53:53am)bharath:but y u guys closing chat (10:54:14am)bharath:any ways i am unable to create accounts of my clients (10:54:26am)bharath:i see eroor stating Your IP is not configured correctly. Please try again later. Contact Support if this continues. (10:54:59am)Cory A.:What is the primary domain name of your reseller account? (10:55:29am)bharath:webdesigningcompanyhyderabad.com (10:57:47am)Cory A.:One moment while I look into this. Please understand that we are having some issues with our chat program, so if the chat closes, it is not on purpose. I'm sorry (10:58:25am)bharathk (11:01:46am)Cory A.:Still working on this, thank you for your patience (11:02:06am)bharath:hu ok (11:02:43am)bharath:i just took a account on bluehost ..i am struck all day .. start was not at all good ..hope cory u make it better (11:09:18am)Cory A.:If it will help you better, we can open a ticket for this and then respond to you via email once it is resolved, if you would prefer not to wait on the chat. It is taking me a bit of time to work with our QA department (11:10:21am)bharath:i will wait on chat beac i need to start creating accounts from my old host tomo it expires with old host i need to transfer all one by one ..so kindly make it done cory (11:11:49am)bharath:i will wait for half an hour (11:12:00am)Cory A.:Ok (11:12:02am)bharaththerwise kindly refund all my amount back (11:12:27am)bharath:this is very embrassing to me .. i am only awake this night to resolve this thing .. its 12 in midnight now (11:12:39am)Cory A.:I can transfer you to the cancellation department for that whenever you feel that is necessary (11:16:02am)bharath:take the time i told hope it gets finished or else will def tell u to transfer (11:27:53am)bharath:u there cory ..are u working on it (11:29:40am)Cory A.:Yes, we had run out of IPs, but we got a new batch and got it installed. There is a new error we are working around, but should be almost done (11:30:13am)bharathk thank u will be waiting ..please update me as its done (11:34:40am)bharath:and in mean time can u guide me how to go with whmcs (11:35:54am)Cory A.:What sort of guidance are you looking for? I can assist you in getting it installed, but for the operation of WHMCS you will need to refer to their documentation and support since it is a 3rd party program (11:36:30am)bharath:i am aware of whmcs (11:36:48am)bharath:i will install it .. and i want to install it on domain *********.com (11:39:59am)Cory A.:Ok, if you go to your cPanel, then click the "Billing" icon, it will give you the option to install WHMCS or ClientExec there. Select WHMCS and then click Continue (11:40:33am)bharath:Your password is not installed correctly on rsj20.rhostjh.com. Please wait while it is updated... (11:40:46am)bharath:i see this error now (11:41:56am)Cory A.:Ok, see if you can login now, I just resynced the password (11:42:34am)bharath:no it is same (11:46:41am)Cory A.lease log out, clear your browser's cache and cookies, then log back in and try again (11:49:00am)bharath:no not working (11:49:14am)bharath:even checked in different browsers (11:51:05am)Cory A.:What URL are you going to to log in, and what username are you logging in with? (11:51:16am)bharath:https://my.justhost.com/cgi-bin/cplogin?reseller_cpanel_login=1 (11:51:28am)bharath:u : webdesigningcompanyhyderabad.com (11:54:10am)Cory A.:If I sent you a "forgot password" email, you could reset the password for your cPanel to see if it would let you in. You would not be able to change it back to what it currently is, though (11:54:11am)bharath:cory please kindly help in some way atleast (11:54:25am)bharath:see i am able to login to it (11:54:40am)bharath:but when i login to just host panel and click on cpanel (11:54:48am)bharath:it says error (11:55:30am)bharath:cory please kindly help in some way atleast (11:55:39am)Cory A.:Try just clicking on the "reseller" tab to see if it lets you go there (11:55:52am)bharath:its been one hour on chat (11:55:56am)bharath:no issues resolved (11:56:28am)bharath:yes i can see reseller tools whm and billing there (11:56:54am)Cory A.:Ok, click on "Billing" and install from there (11:57:11am)bharath:but it shows the domain i ahev registered with you (11:57:21am)bharath:but i want to install it on *******.com (11:57:34am)bharath:and y i am unable to login to whm and cpanel (11:57:46am)bharath:and y i am unable to create new accounts on whm (12:00:12pm)Cory A.:Because of the way our licensing system works with them, and in cooperation with the wildcard SSL on the primary domain of the reseller account, we can only offer it on the primary domain right now (12:00:24pm)Cory A.:I am currently working on solving the issue with you being able to log into cPanel and create new accounts (12:00:35pm)bharath:how do i change primary account name then (12:04:01pm)Cory A.:Once you assign the desired domain name to your cPanel, we can complete the rename for you on this end to make that the primary domain (as long as there are no existing resold accounts) (12:04:42pm)bharath:as long as there are no existing resold accounts .. i dint getthis what are resold accounts (12:07:28pm)bharath:can u please transfer chat to cancellation department please (12:08:36pm)Cory A.:Ok, transferring you now... (12:09:20pm)Michael J.:Hi Bharath (12:09:35pm)bharath:hi ..can u please cacnel my account and issue refund (12:09:36pm)Michael J.omain name please? (12:09:50pm)bharath:webdesigningcompanyhyderabad.com (12:10:47pm)Michael J.:Thanks (12:10:51pm)Michael J.:may I ask why you're wanting to cancel? (12:11:05pm)bharath:yes of course (12:12:34pm)bharath:1) very drastic and slow response chat support 2) my whm doesnt work to create new accounts 3)i am unable to login to my cpanel 4 ) till now after 7 continous chats and last chat with cory for a timke of one hour he or she cannot resolve my issue (12:12:58pm)bharath:5 ) you are not having enough ips and u have not assigned it even after waiting (12:13:24pm)Michael J.:Oh man I am sorry about that (12:13:30pm)Michael J.:I can for sure help you to get that canceled Bharath (12:13:35pm)Michael J.:May I please have the email address on file? (12:13:43pm)bharath: (12:14:08pm)Michael J.:Thanks (12:14:12pm)Michael J.:I'll email you a cancel form (12:14:14pm)Michael J.:fill it out and submit it (12:14:22pm)Michael J.nce that is submitted we can process the cancellation for you (12:14:35pm)bharath:yes do it and please be on chat (12:14:44pm)Michael J.kay (12:14:46pm)Michael J.:just sent it (12:15:52pm)bharath:Thank You. Your cancellation request has been sent to our billing department. Any refund will be issued within 3-5 business days. We value all of our clients and we are committed to providing superior hosting services. We look forward to doing business with you again in the future. We constantly strive to have the finest customer service in the industry. Our knowledgeable and helpful staff would love to help answer any questions about your future hosting needs. (12:16:19pm)Michael J.:AWesome (12:16:22pm)Michael J.:you're all set (12:16:40pm)bharath:thats it ? will i get refund of my amount now (12:17:46pm)Michael J.:yes within 3-5 business days as it stated (12:17:57pm)bharath:apart from cancelling account , you guys are not fast in doing any thing (12:18:11pm)bharath:thank u for all ur awesome support (12:18:27pm)Michael J.:Thanks Bharath (12:18:30pm)Michael J.:have a great day!