billing issues

Discussion in 'Optigold ISP' started by gufnstuf, Aug 24, 2004.

  1. #1
    As of late my batch credit card processing has begun to only export a file instead of doing an internet authorization and I can’t seem to see why. my preferences are set right in 'cards authorized via' and in 'invoice type for cash or credit' . I was changing some preferences to try to get it to print all of the invoices when they are generated and probably messed it up and still can’t get all of my invoices to print when generated.


    Please help me before I run out of money!
     
    gufnstuf, Aug 24, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Under the billing preferences, do you have it set to do credit card authorization type Realtime? Also, what do you have Credit Card Authorization Via set to?
     
    digitalpoint, Aug 24, 2004 IP
  3. gufnstuf

    gufnstuf Peon

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    #3
    yes it is set to realtime and the via is set to authorize.net
     
    gufnstuf, Aug 24, 2004 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    That should be all you need to do. If you go to a customer's Payment screen that needs to have a card run, click on the Authorize CC button, does it let you go through the process of an individual transaction in realtime?
     
    digitalpoint, Aug 24, 2004 IP