Billing goof, deleted customer record.

Discussion in 'Optigold ISP' started by matt1t, Mar 1, 2006.

  1. #1
    Our billing department was doing some spring cleaning an accidentally deleted a current customer. We do weekly backups, I don't want to restore the whole database, I would like to extract the data needed to setup his account again. Is this possible. We do a simple backup across our network to a backup server we have running. I have all the data files. Any info would be great.

    Thanks,

    Matt
     
    matt1t, Mar 1, 2006 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    There wouldn't really be a way to restore everything for that one customer exactly like it was (invoices, payments, etc.)

    You could use the customer import tools, but to be honest if it's just a single customer it would be easier to recreate it manually.
     
    digitalpoint, Mar 1, 2006 IP
  3. matt1t

    matt1t Peon

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    #3
    Shawn, thanks for the reply. I'm not really looking for an import feature as I am looking to get into the backed updata to pull this customers contact and billing information. We dont care to much about payments and invoice history.
     
    matt1t, Mar 1, 2006 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Well as a I mentioned there isn't really a button to bring in a specific customer from a different install of Optigold (backup), so you would either need to use the normal customer import function or recreate that customer manually.
     
    digitalpoint, Mar 1, 2006 IP
  5. matt1t

    matt1t Peon

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    #5
    Thanks Shawn
     
    matt1t, Mar 2, 2006 IP
  6. Zack

    Zack Guest

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    #6
    thats ok, try having someone delete 80% of their customer records. lol use god mode wisely
     
    Zack, Mar 17, 2006 IP