Big Problem

Discussion in 'Web Hosting' started by dragons5, Jul 13, 2008.

  1. #1
    I had purchased hosting from a DP member {HsHosting} Seems he hasnt been active since late may and my sites all just went offline.

    The big problem is the backups on my local disk just went down when the fileserver HDD crashed.

    Is there anyway to recover them from the internet? I lost nearly everything, images, logos, files, css files etc....
     
    dragons5, Jul 13, 2008 IP
  2. richardmyers

    richardmyers Peon

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    #2
    It'd be a long shot but you could try contacting the DataCenter.
     
    richardmyers, Jul 13, 2008 IP
  3. jayshah

    jayshah Peon

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    #3
    jayshah, Jul 13, 2008 IP
  4. dragons5

    dragons5 Well-Known Member

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    #4
    yeah i dont know who the datacenter is.

    thanks guys. one of the sites was a site that held #1 positions on google and yahoo for its keyterms (an upcoming ea/maxis game) its killing me having these offline all day.
     
    dragons5, Jul 13, 2008 IP
  5. toniya

    toniya Well-Known Member

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    #5
    You should have backed up your website regularly.
    Check the whois record of your website through this link -> http://centralops.net/co/DomainDossier.aspx Network whois record and trace route will tell you about data centre.

    Hope this will work :)
    Good luck
    Always join knowlegdable web host.

    Regards,
    Toniya
     
    toniya, Jul 13, 2008 IP
  6. dragons5

    dragons5 Well-Known Member

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    #6
    thanks for trying, but there is no ip address associated with the sites now...


    I called the phone number listed on his whois query then reversed the lookup for his address. No one at either number knew who he was.
     
    dragons5, Jul 13, 2008 IP
  7. toniya

    toniya Well-Known Member

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    #7
    Forget about the host; but did you tell them about your website and requested to provide back up?
     
    toniya, Jul 13, 2008 IP
  8. dragons5

    dragons5 Well-Known Member

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    #8
    I have discovered he was hosted at FDCServers.net they are refusing (currently) to give me a backup. I am trying to sort this out as its a direct violation of my right to property.
     
    dragons5, Jul 14, 2008 IP
  9. JohnJ

    JohnJ Active Member

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    #9
    Always research a company before moving in, and always remember to keep your data backed up (I'm not saying you didn't). I'm sorry to hear about your experience. :(
     
    JohnJ, Jul 14, 2008 IP
  10. toniya

    toniya Well-Known Member

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    #10
    They will certainly provide you backup though it is neither your right nor their liability. Please ask them the price and they will help you. Data centre mostly providing backup only if you are ready to pay :)

    Good luck.
    Toniya
     
    toniya, Jul 14, 2008 IP
  11. dragons5

    dragons5 Well-Known Member

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    #11
    Actually the US Constitution and several ammendments protect your right to property. In point of fact if you allow a friend to borrow a TV or couch etc.. and they are evicted you have the right to acquire your property at NO cost.

    This is much a similar situation with virtual property that is solely owned by me.
     
    dragons5, Jul 14, 2008 IP
  12. InFloW

    InFloW Peon

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    #12
    You are not a customer of the datacenter the host used and there is also little way they can verify you own the content.

    In the real world you would not get something you own back unless there is proof you actually own it so same deal applies there as well.
     
    InFloW, Jul 14, 2008 IP
  13. Seaji

    Seaji Banned

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    #13
    that maybe so but things don't exactly work like that on the internet :p
     
    Seaji, Jul 14, 2008 IP
  14. wisdomtool

    wisdomtool Moderator Staff

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    #14
    Yeap I doubt that you can have access to the data from the datacenter. The best bet will be archive.org. I did managed to retrieve one of my site once. But it is quite a bit of work.

     
    wisdomtool, Jul 14, 2008 IP
  15. seedingrules

    seedingrules Guest

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    #15
    That's why you should backup your data every week. I'm sorry to hear that this happened to you :(
     
    seedingrules, Jul 14, 2008 IP
  16. dragons5

    dragons5 Well-Known Member

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    #16
    good news is FDCServers.net is trying to help me contact the owner of the account. If he erased my data then I will bring a civil suit against him for a tort of conversion of my property.

    I will be checking archive.org

    thanks guys.
     
    dragons5, Jul 14, 2008 IP
  17. dragons5

    dragons5 Well-Known Member

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    #17
    proof is in the whois database. The email address I have been in contact with is the same on the whois info for the the other three domains, also the can verify via paypal that A) i paid hosting bills and B) I have continued access to the account used to pay the bills.

    Verification can also be down by email correspondence between the host and I during the course of the past few months.
     
    dragons5, Jul 14, 2008 IP
  18. blacksurfer

    blacksurfer Active Member

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    #18
    Here's a solution for the future: Pay for a second webhosting company(cheap), along with your main provider. Use a big company with a cheap shared account, solely for backing up your data.
     
    blacksurfer, Jul 14, 2008 IP
  19. toniya

    toniya Well-Known Member

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    #19
    Why to pay - just backup your website whenever you have time and download it :D
     
    toniya, Jul 14, 2008 IP
  20. toniya

    toniya Well-Known Member

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    #20
    These laws don't help much as you are not directly a customer of data centre. In fact, you will loose a lot in expenditure.

    It is good that they are ready to help you but mostly data centre ask huge amount to oblige.

    Good luck.
    Best regards,
    Toniya
     
    toniya, Jul 14, 2008 IP