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BEWARE Of SolidTrustPay - Unreasonable Blocking of the Accounts

Discussion in 'Payment Processing' started by Johnny2059, Apr 12, 2013.

  1. #1
    Hi guys,
    let me share with you some seriously bad experience which I recently had with SolidTrustPay.

    Everything started a few months ago with suspension of our account due to some "suspicious activity". Whatever I tried as hard as I could to reach the SolidTrustPay Stuff over email or phone, to get a little closer to the core of the problem, all I got from them was lack of interest regarding my case and inability to provide any solid evidence supporting their claim. It should be also noted that my usage of SolidTrustPay as a Payment Processor was in accordance with their terms.

    A bit desperate due to the fact that my account has been fully verified and monthly turnover on the account was exceeding $ 100,000 USD (probably you can imagine how much they earned in fees). After the last 3 months is the situation as follows: My account remained unreasonably blocked with 16,000 USD in balance and noone wants to deal with the issue. This is not how reputable and trustworthy payment processor should act. Better stay away.

    Currently I and my laywer are considering legal action against SolidTrustPay.

    Have a nice rest of the day and do not get SCAMMED!
    - Very angry former user of SolidTrustPay.
    Johnny2059, Apr 12, 2013 IP
    postcd likes this.
  2. postcd

    postcd Active Member

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    #2
    thanks for sharing and thanks for considering legal action for the good will of all present and future stp users. hope it is good idea. make sure they are acting agains TOS or it might be bad idea to do leg. action, because can take long time and alot of money and can end up in their favor.
    postcd, Apr 20, 2013 IP
  3. STPay

    STPay Peon

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    #3
    We are very sorry to hear of your situation and that you feel that way about STPay. Please submit a ticket and include your username so that we may look into this further. Please include "investigate my account" in the subject line so that we may locate your ticket right away and address the issues you are having with your account.
    STPay, Apr 26, 2013 IP
  4. Johnny2059

    Johnny2059 Greenhorn

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    #4
    So to the current situation as of 09/05/2013...

    SolidTrustPay has contacted me and explained that well-known HYIP (ponzi scheme) called ProfitClicking has marked some transactions which I received as fraudulent/unauthorized. Although I have replied with exhausting explanation and supplied all requested materials to support my claim that ProfitClicking is purposely trying to get rid of the big investors which were withdrawing big amounts of money and therefore could endanger the stability of the ponzi, in my opinion this behaviour is absolutely unfair towards the common people/investors/participants, however still could be expected from fraudulent ponzi scheme.

    However what got me absolutely shocked was that SolidTrustPay, the payment processor which should be independent and impartial, has agreed with this ProfitClicking ponzi scheme, that for preservation of their good long lasting cooperation, it will be the best if my account will remain blocked and all assets forfeited (or in other words returned back to the fraudulent ponzi owners).

    By the way this is called fraud and participation in the operation and management of the ponzi scheme - Both qualified as crimes in the most of the world.

    So in the nutshell... This behavior confirms that they support, cooperate and defend the interests of the ponzi schemes rather then the rights of the regular customers.

    As long as I have been working in this industry I have never experienced such kind of behavior and it is absolutely unacceptable and I strongly advise any present or future SolidTrustPay's customers to properly consider whether they want to entrust their money to such payment processor which refuses to defend rights of its clients and behaves fraudulently.
    Johnny2059, May 10, 2013 IP
  5. STPay

    STPay Peon

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    #5
    Again, we are very sorry that you feel this about the service. As previously requested, we asked for you to submit a support ticket with a specific subject line and have been diligently watching for it. We have not seen a ticket with that subject line. We would be happy to look into your account specifically, if you could please provide us with your solidtrust pay username.
    STPay, May 10, 2013 IP
  6. Johnny2059

    Johnny2059 Greenhorn

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    #6
    You have already contacted me via priority email and in conclusion told me that my account will remain suspended, because it would be best for the preservation of your good cooperation with the ponzi scheme called ProfitClicking.
    Last edited: May 11, 2013
    Johnny2059, May 11, 2013 IP
  7. Johnny2059

    Johnny2059 Greenhorn

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    #7
    So to be clear SolidTrust Pay is a scam and worse then any ponzi system, because they do things which you can't even imagine and mostly things you would not expect... No doubt people are scared and selling their STP funds for 20% loss, just to get rid of it. This whole ponzi payment processor is going to be taken down by some government authority in the near future anyways.
    Johnny2059, May 15, 2013 IP
  8. makcapri

    makcapri Greenhorn

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    #8
    Thanks Johnny2059 for updates
    makcapri, Jun 3, 2013 IP