Best way to offer phone support?

I want to offer phone support on my hosting site. My requirements are that the number is a US phone number and that the line is always open and that i can let customers leave a voicemail if i don't answer. I want to have the voicemail say something like "we are sorry but there is no one available at (hosting company) at the moment, please leave a message or call back later"

I am looking for a pretty cheap way. how does the prepaid phones work, do i pay for incoming calls to??

 

I don't know where you live. But in the state of Pa. the big phone company is verizon. I pay a flat rate and get unlimited in coming and out going calls within the US and have voice mail included for about 49.00 a month

 

cool, im in TX

thanks for the info. $49 is doable, but we would like to cut expenses

 

You can take a look at Skype, they offer phone numbers that would redirect to your local number, as well as voicemail through Skype, if properly set up.

 

do i need a computer running to use that on skype? like if i turn my comp off will numbers still be forwarded and will voicemail still be functional?

 

Yes you'll need pc turn on to use skype.
You can even record the call by using this tools skylook.biz