Hi guys, I am looking for a free but good Helpdesk/Ticketing script for my website which will be an online computer store. If you have any recommendations I'd appreciate it Thanks
Hi, AJ Help Desk is the best php help desk software for the smarter e-support solutions.It is the best solution to manage all your help desk management solutions.It covers customer support, live chat services support & the ticket support solutions & it is the most effective help desk tool for your business.
Fine, you may try a SaaS version which is more flexible in your ticketing system and as swas said that product available in SaaS version too. AJ Help Desk saas.
if you run your store on Magento, have a look at http://ecommerce.aheadworks.com/magento-extensions/help-desk-ultimate.html
helpdeskpilot is free and good as well. There are so many software available in the market. It is better to start with a open-source software.