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Best free Live-Chat app for e-commerce site

Discussion in 'eCommerce' started by johunter, Aug 30, 2013.

  1. #1
    Which is Best free Live-Chat app for e-commerce site ?
    .......name you fav live chat app with features and bugs

    #1

    #2
    #3
    #4
    #5
    ......................Thanks
    johunter, Aug 30, 2013 IP
  2. Sabrina_Gage

    Sabrina_Gage Member

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    #2
    Comm100 Live Chat

    Features:
    Real-time visitor monitoring and tracking
    Fully customizable chat buttons and windows
    Intelligent auto chat invitation
    Integration with other Comm100 Ticket
    Integration with Salesforce
    Web, desktop and mobile apps

    More details: http://www.comm100.com/livechat/
    Sabrina_Gage, Sep 2, 2013 IP
  3. fare

    fare Member

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    #3
    They no longer offer free solutions, but rather 15 days trial.
    fare, Sep 2, 2013 IP
  4. rashida

    rashida Active Member

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    #4
    Hi, OnetoOnetext is the best effective live chat software for your ecommerce website to provide awesome customer support.. Sign Up & get started offering 30 days free trail.
    rashida, Sep 2, 2013 IP
  5. creativewebmaster

    creativewebmaster Active Member

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    #5
    OLARK provide you free live chat for limited conversion. May this help you.
    creativewebmaster, Sep 4, 2013 IP
    CoreyPeerFly likes this.
  6. CoreyPeerFly

    CoreyPeerFly Well-Known Member Affiliate Manager

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    #6
    +1 for Olark. I highly recommend them.
    [​IMG]
    visitor.png
    reports.png
    CoreyPeerFly, Sep 4, 2013 IP
  7. ruseneca

    ruseneca Member

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    #7
    I'm using MyLiveChat 'cause it supports a downloadable version, it is free ( $0/month ) and I can always give support to my clients everywhere.
    ruseneca, Sep 9, 2013 IP
  8. Helge Sverre

    Helge Sverre Well-Known Member Affiliate Manager

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    #8
    Helge Sverre, Sep 9, 2013 IP
  9. Hamza Huzaifa

    Hamza Huzaifa Member

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    #9
    Live Chat softwares are never free. You can ask which is the best or the cheapest in the market or which is more effective to Ecommerce websites.
    If you want to buy a live chat software then i would suggest that you contact Live Admins JLT, a UAE based company which sells a live chat software called WebGreeter. WebGreeter is a multilanguage software which has various features to it and very effective and it is the best according to me. Do look up the website.
    Hamza Huzaifa, Jun 15, 2014 IP
  10. ironcladservers

    ironcladservers Well-Known Member Premium Member

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    #10
    Not necessarily true, there are some free ones available, they just aren't as feature packed or updated as often. There's Mibew, and also Pure Chat and Crafty Syntax, several others too.
    ironcladservers, Jun 15, 2014 IP
  11. Etoot

    Etoot Member

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    #11
    Olark is the best live chat app for eCommerce sites. Works tremendously.
    Here are some of its notable features;
    1) Watch who's shopping at your store
    2) Chat from anywhere
    3) Multiple Operators
    4) Complete customization
    Etoot, Jun 18, 2014 IP
  12. DeborahYoung

    DeborahYoung Peon

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    #12
    Live chat is a powerful and fast app for making a good difference to your sales representative and to contact customers online. According to me Zopim Live Chat is the best for an online e-commerce site. It helps to increase conversion sales and customer satisfaction. Setup is fast and simple. You can chat with clients from any browser and on IOS/Android app.
    DeborahYoung, Jun 20, 2014 IP
  13. Hungryforsuccess

    Hungryforsuccess Peon

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    #13
    Live chat is an essential part of your sales development it wi make your customers feel comfort know you offer live support. I would use my live chat personally.
    Hungryforsuccess, Jun 24, 2014 IP
  14. mrsubiz

    mrsubiz Active Member Premium Member

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    #14
    I invite you to use Subiz.com, a new product.
    + / Visitor Monitoring
    + / Work on your browser
    + / Support XMPP / Jabber
    + / Smart Trigger
    +/ ...
    And there are free packages...
    mrsubiz, Jun 30, 2014 IP
  15. gvdk

    gvdk Greenhorn

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    #15
    hmm. i am using skype
    gvdk, Jul 1, 2014 IP
  16. Solid Commerce

    Solid Commerce Member

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    #16
    Honestly, I wouldn't start out looking for something that's free. You're only going to limit your options in an unfortunate and severe kind of way.

    As you can see, one of the free options already posted in this thread only offers limited conversations.

    Basically, when someone makes a software solution that helps you make money somehow, they know what the end result is going to be, and probably aren't going to be willing to simply share their solution for free.

    Another way of saying this? When it comes to software solutions that are designed to actively help you make money...you get exactly what you pay for.

    A live chat software solution for your eCommerce business should be considered an investment. Live chat is useful for a number of ways:

    - It gives your customers an inside line to your company, showing that you care about them and their needs.
    - It potentially eliminates a LOT of customer dissatisfaction before it even begins.
    - It quickens your response time by approximately one million percent.

    I could go on. Basically, live chat is a hugely important function for your business. It can help you grow your company in a ton of ways...isn't this something worth paying for?

    Think of it as an investment, because it very much is. When you're talking about solutions that are going to help you run your business...if you're taking your business seriously, it's smart to avoid the "free" route almost all the time.
    Solid Commerce, Jul 2, 2014 IP