I've been a member on digital point for many years. I have a small number of posts (as you can see). I spend most of my time reading on this community, however when I see something that has not been addressed and I can assist, I do. That being said.. I have yet to receive one like in the years of posting on here.
This topic has been beaten half to death in the Support and Feedback category. You can find everything on this here: https://www.digitalpoint.com/help/established