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Banner Ads Are Not Working

Discussion in 'Digital Point Ads' started by Ibrahim Celebi, Jan 28, 2019.

  1. #1
    Seems like the other advertisers are facing the same problem but there is no solution yet.

    I created Banner Ads and Email Ads campaigns. Uploaded my banners to Digital Point. Outcome: Banners are not visible.

    I tried Chrome, Firefox, and Edge. Ad blocker turned off. Banners are within the limits (dimension and size). Flash player enabled. And yes, I saved my campaign.
    SEMrush
    System showing me the message, "Upload is successful". However, I cannot see the preview of my banners and the only thing I see when I publish my campaign is fallback text.

    So, please, can somebody tell me the solution?
     
    Ibrahim Celebi, Jan 28, 2019 IP
    SEMrush
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    If you open your browser console, is there any messages or errors?

    I just tried it as a test with Chrome and it seems to be working as expected when I try it.
     
    digitalpoint, Jan 28, 2019 IP
  3. Ibrahim Celebi

    Ibrahim Celebi Greenhorn

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    #3
    Here it is.

    Idk what that Xenforo thing is. I talked to my developers and they informed me that there is no message or error. JS successfully loaded. You can also see that banner is not loaded.

    So, what's next?
     

    Attached Files:

    Ibrahim Celebi, Jan 28, 2019 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    The placement of a text-based banner will only happen if it doesn’t have an image uploaded.
     
    digitalpoint, Jan 29, 2019 IP
  5. Ibrahim Celebi

    Ibrahim Celebi Greenhorn

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    #5
    Alright, watch this then :). You can see that I'm uploading the banners and see the message, "Upload Completed Successfully". What's the next step?

    https://drive.google.com/file/d/1RkxXMkLOtHQAm4LzTMC-aUNVGl923Z_3/view
     
    Ibrahim Celebi, Jan 30, 2019 IP
  6. Ibrahim Celebi

    Ibrahim Celebi Greenhorn

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    #6
    Ibrahim Celebi, Jan 31, 2019 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    Can you try it now and see if it's any different for you?
     
    digitalpoint, Feb 4, 2019 IP
  8. Ibrahim Celebi

    Ibrahim Celebi Greenhorn

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    #8
    Thanks a lot. Now it works.
     
    Ibrahim Celebi, Feb 4, 2019 IP
    digitalpoint likes this.