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Banner Ads Are Not Working

Discussion in 'Digital Point Ads' started by Ibrahim Celebi, Jan 28, 2019.

0
  1. #1
    Seems like the other advertisers are facing the same problem but there is no solution yet.

    I created Banner Ads and Email Ads campaigns. Uploaded my banners to Digital Point. Outcome: Banners are not visible.

    I tried Chrome, Firefox, and Edge. Ad blocker turned off. Banners are within the limits (dimension and size). Flash player enabled. And yes, I saved my campaign.
    SEMrush
    System showing me the message, "Upload is successful". However, I cannot see the preview of my banners and the only thing I see when I publish my campaign is fallback text.

    So, please, can somebody tell me the solution?
     
    Ibrahim Celebi, Jan 28, 2019 IP
    SEMrush
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    If you open your browser console, is there any messages or errors?

    I just tried it as a test with Chrome and it seems to be working as expected when I try it.
     
    digitalpoint, Jan 28, 2019 IP
  3. Ibrahim Celebi

    Ibrahim Celebi Greenhorn

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    #3
    Here it is.

    Idk what that Xenforo thing is. I talked to my developers and they informed me that there is no message or error. JS successfully loaded. You can also see that banner is not loaded.

    So, what's next?
     

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    Ibrahim Celebi, Jan 28, 2019 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    The placement of a text-based banner will only happen if it doesn’t have an image uploaded.
     
    digitalpoint, Jan 29, 2019 IP
  5. Ibrahim Celebi

    Ibrahim Celebi Greenhorn

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    #5
    Alright, watch this then :). You can see that I'm uploading the banners and see the message, "Upload Completed Successfully". What's the next step?

    https://drive.google.com/file/d/1RkxXMkLOtHQAm4LzTMC-aUNVGl923Z_3/view
     
    Ibrahim Celebi, Jan 30, 2019 IP
  6. Ibrahim Celebi

    Ibrahim Celebi Greenhorn

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    #6
    No help :(?
     
    Ibrahim Celebi, Jan 31, 2019 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    Can you try it now and see if it's any different for you?
     
    digitalpoint, Feb 4, 2019 IP
  8. Ibrahim Celebi

    Ibrahim Celebi Greenhorn

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    #8
    Thanks a lot. Now it works.
     
    Ibrahim Celebi, Feb 4, 2019 IP
    digitalpoint likes this.