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Baners are uploaded but not showing

Discussion in 'Digital Point Ads' started by Denis Mirelia, Dec 12, 2018.

  1. #1
    Hi, I have uploaded banners of all 4 formats, gif, <50kb and system said that "Upload is successful", however, I cannot see those banners at the preview and when my ads are show - only text is available.

    What is wrong and how to make the system to show my banners?

    Attaching screenshot for reference.
    [​IMG]
    SEMrush
     
    Denis Mirelia, Dec 12, 2018 IP
    SEMrush
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Do you have ads blockers installed?
     
    digitalpoint, Dec 12, 2018 IP
  3. Denis Mirelia

    Denis Mirelia Greenhorn

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    #3
    Nope, because I can see other banners literally while typing this.
    [​IMG]
     
    Denis Mirelia, Dec 12, 2018 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    What does it look like when you upload it?
     
    digitalpoint, Dec 12, 2018 IP
  5. Denis Mirelia

    Denis Mirelia Greenhorn

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    #5
    When I click "Upload a Banner Image" button there is a black window pop-up, that has "Choose File" and "Close" buttons and "No file chosen" text to the right of "Choose File" button.
    I click on "Choose File", select a banner image file from my hard drive, the name of the file is displayed instead of "No file chosen" text for a couple of seconds and then black window is disappearing and "Upload completed successfully" text appears from the top of the screen. But I cannot see banners preview and the page looks exactly like on the screenshot from my 1st post in the thread.
    What is interesting, when I try to upload more than 5 files, I got the following error:

    The following error occurred:
    You may not upload any more files with this message. You may attach 5 files in total.

    So it looks like that files are actually uploaded but somehow ignored to be shown, and that is really strange.
     
    Denis Mirelia, Dec 13, 2018 IP
  6. Denis Mirelia

    Denis Mirelia Greenhorn

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    #6
    I'm also experiencing the same problem with "Email (CPM)" type of Ad. See below. Banner image was successfully uploaded but I can not see the preview.
    [​IMG]
     
    Denis Mirelia, Dec 14, 2018 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    What browser are you using?
     
    digitalpoint, Dec 14, 2018 IP