Bad Clicks - Need Help

Discussion in 'Google' started by butler68, Oct 7, 2008.

  1. #1
    I got 15 clicks yesterday from AdWords for $40. My Google Analytics shows that all 15 clicks stayed on my site for 0:00. How can I be charged for that? Is it a bot? What is it and what can I do?

    Thanks
     
    butler68, Oct 7, 2008 IP
  2. magda

    magda Notable Member

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    #2
    Adwords can send the visitors to your site, but it's up to you to keep them there. It could have been a bot, if you want to query it with Adwords you'll need to send them as much info as you have - but if you're not targetting your ads well, or your landing page just isn't appealing, then yes, people will click, take one look and bog off.
     
    magda, Oct 7, 2008 IP
  3. butler68

    butler68 Peon

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    #3
    I agree that they can leave but how could I have 15 clicks with not even 1 second on the page? I see this on other pages as well. It shows that the person stayed for 0:00.
     
    butler68, Oct 7, 2008 IP
  4. continuum

    continuum Well-Known Member

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    #4
    I would get some clickfraud software installed so you can send the report to G if you find that a competitor is doing this.
    We had this a few years ago, and put on some clickfraud software. I found out it was a client of ours that had just opened up a business in competition to ours. They were still sending us work, but we were getting no clients off adsense, as they would use up the budget daily.

    when we reported it, google stopped charging us for clicks from that IP.
     
    continuum, Oct 7, 2008 IP
  5. webcosmo

    webcosmo Notable Member

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    #5
    Could be bots. You probably wanna contact Google with this.
    Also you wanna make sure domain parking pages and such are excluded from your desired sites.
     
    webcosmo, Oct 7, 2008 IP
    metros likes this.
  6. abook

    abook Peon

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    #6
    actually this is really some unexpected problem i think, and you have to inform google itself by google webmaster email facility
     
    abook, Oct 7, 2008 IP
  7. tattoos

    tattoos Prominent Member

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    #7
    If Analytics shows that someone visited your site and stayed for 0:00 seconds, it is because the person who visited your site did not look at any other pages other than the one they landed on. It does not matter how long they stayed on the landing page for.

    Google cannot determine how long someone stays on a page unless they navergate to another page within your site.. For example...

    I visit your site and I land on your hompage, I stay for 5 minutes, then I close the browser, That would be recorded as a 0:00 second visit.

    If I visit your site and I land on your hompage, I stay for 5 minutes, then I click one of your links and go to another page and stay on that page for 5 minutes, then I close the browser. That would be recorded as a 5 minute visit even though I was on your site for ten minutes.

    The only way Analytics can record the time someone is on a site, is by measuring the time between landing at your site (which activates the Analytics code), and clicking an internal link (which activates the code on the next page).
    The time between each page visit (the Analytics code is loaded) gets added to the overall time spent on site.

    If they do not click an internal link, then 0:00 time is recorded.

    EDIT: Just to add.. If you have 15 people recorded as 0:00 seconds in Analytics, then you should also have in your visitor stats, 15 people who visited only one page of your site.

    Hope that helps

    Cheers
    James
     
    tattoos, Oct 8, 2008 IP
  8. metros

    metros Notable Member

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    #8
    I have to agree with webcosmo
     
    metros, Oct 8, 2008 IP
  9. grg

    grg Guest

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    #9
    15 clicks for 40$? What is your niche?


    It is your job to evaluate clicks, nobody else. If you pay even 100$ per click this is not guarateed that any visitor will stay on your site, so you have to have it in mind and find a way to get as many as you can - visitors, who are targetted well.
     
    grg, Oct 8, 2008 IP
    metros likes this.
  10. genuineseo

    genuineseo Well-Known Member

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    #10
    i think he is not visit inner pages. just he is open and closing your site.
     
    genuineseo, Oct 8, 2008 IP
  11. elbow11

    elbow11 Banned

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    #11
    Google will solve the problem if you contact them. I had a problem like your they solved it
     
    elbow11, Oct 8, 2008 IP
  12. yasiralhayan

    yasiralhayan Member

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    #12
    Dont waste time and send report to Google.
     
    yasiralhayan, Oct 8, 2008 IP
  13. abook

    abook Peon

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    #13
    yes you should inform to google regarding the same asap
     
    abook, Oct 8, 2008 IP
  14. brian65

    brian65 Active Member

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    #14
    15 clicks for $40 is a lot of money. Disregarding the 100% bounce rate for these 15 clicks, is your conversion rate to sales enough to cover the cost of clicks? I gave up on Adwords when I was averaging $50 of clicks to sell a $50 product.
     
    brian65, Oct 8, 2008 IP
  15. b-first

    b-first Peon

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    #15
    Post this in Adsense section
     
    b-first, Oct 8, 2008 IP
  16. cellphoneG

    cellphoneG Peon

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    #16
    If no hits then you may want to consider contacting G, no hits showing your site that is. I would just make sure you have everything setup properly. Also, no tracking is 100%.
     
    cellphoneG, Oct 8, 2008 IP
  17. IEmailer.com

    IEmailer.com Well-Known Member

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    #17
    You are the only one responsible for managing your Adwords account and campaigns, however I don't know what is your niche but that quite a competitive one ;)
     
    IEmailer.com, Oct 9, 2008 IP