1. Advertising
    y u no do it?

    Advertising (learn more)

    Advertise virtually anything here, with CPM banner ads, CPM email ads and CPC contextual links. You can target relevant areas of the site and show ads based on geographical location of the user if you wish.

    Starts at just $1 per CPM or $0.10 per CPC.

Bad business - hurdles to hosting

Discussion in 'Web Hosting' started by mcfox, Nov 7, 2005.

  1. #1
    I thought I would sign up for some hosting to try them out (and maybe make my life a bit easier, heh).

    I go through the entire sign-up process till I get to the end whereupon I am met with 'Confirm Account' screen. I can click on a phone-me screen link where it's supposed to telephone me, I enter a code number and everything is peachy. That doesn't work.

    I get an email telling me the account is suspended until I can confirm. I can't log in for online support because I've yet to receive log-in details.

    Ok, I'll email the 24/7 support instead. The reply says I should telephone a number and speak to the sales staff. Uh, an automated system with no option to confirm the account. I really will have to speak to the sales staff. Wait! They're all busy and I'll have to hold. And hold ...

    Holding on an international phone call to give my money to a host that has a crappy sign up service? I think not. Something entirely wrong with this picture, methinks.

    In fact, I think this is really poor service for a prospective customer, especially as the 'confirm' part wasn't mentioned till I got to it and my card had been processed.

    Cancel the account. I'll take my business elsewhere.

    I wonder how many other customers have been lost the same way they've managed to virtually prevent me from completing the deal?
     
    mcfox, Nov 7, 2005 IP
  2. corena

    corena Peon

    Messages:
    1,455
    Likes Received:
    92
    Best Answers:
    0
    Trophy Points:
    0
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #2
    I run the reply system for a hosting site. We do not have a phone system. If you need to speak to me I go thru messenger and then if you really need to speak with me I will use skype. And if you system is so down that you have to phone me..I will let ya call collect..but I have never even gotten to speaking on skype. I guess the hosting is good enough that they need little of my services.

    I have never heard of the confirm problem..I think you are probably lucky that you got the problems at the beings..instead of when you had everything uploaded.
     
    corena, Nov 7, 2005 IP
  3. mcfox

    mcfox Wind Maker

    Messages:
    7,526
    Likes Received:
    716
    Best Answers:
    0
    Trophy Points:
    360
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #3
    Yeah, I'm glad in a way that I've had all this hassle although I really don't need it. Sure, hosts can be busy with support requests but wtf!? Confirmation?

    Nah, screw it, I'll take my business elsewhere thanks very much :)
     
    mcfox, Nov 7, 2005 IP
  4. LaCabra

    LaCabra Goats R Us

    Messages:
    1,954
    Likes Received:
    241
    Best Answers:
    0
    Trophy Points:
    0
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #4
    mcfox,
    You may want to try www.bluehost.com - have had nothing but great service from them and their support is exceptional.
    cheers
    Frank
     
    LaCabra, Nov 7, 2005 IP
    mcfox likes this.
  5. mcfox

    mcfox Wind Maker

    Messages:
    7,526
    Likes Received:
    716
    Best Answers:
    0
    Trophy Points:
    360
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #5
    I already have an account with www.bluehost.com :)

    I've found them soooo easy to use I haven't needed to use their support service at all.
     
    mcfox, Nov 7, 2005 IP
  6. LaCabra

    LaCabra Goats R Us

    Messages:
    1,954
    Likes Received:
    241
    Best Answers:
    0
    Trophy Points:
    0
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #6
    Good on you McFox! Yes I love them! They have all sorts of goodies you can install for your site. Good luck with your site!
    cheers
    Frank
     
    LaCabra, Nov 7, 2005 IP
  7. kukumaka

    kukumaka Peon

    Messages:
    26
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #7
    yes bluehost is good
     
    kukumaka, Nov 7, 2005 IP
  8. mcfox

    mcfox Wind Maker

    Messages:
    7,526
    Likes Received:
    716
    Best Answers:
    0
    Trophy Points:
    360
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #8
    Actually, come to think of it, I really should do something with that hosting account instead of using it as a means of testing out all of the wonderful gizmos and scripts they have. I've been using it to test out mambo / joomla, drupal, phpnuke, wordpress, etc, etc, ...
     
    mcfox, Nov 7, 2005 IP
  9. LaCabra

    LaCabra Goats R Us

    Messages:
    1,954
    Likes Received:
    241
    Best Answers:
    0
    Trophy Points:
    0
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #9
    Hahahahaha Mcfox ... thats makes two of us! :)
     
    LaCabra, Nov 7, 2005 IP
  10. mystic

    mystic Active Member

    Messages:
    445
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    58
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #10
    what hosting website was this?

    I suggest you stick with the big host companies like yahoo, ipowerweb, totalchoicehosting etc.

    small ones usually go out of business or quit after a couple months
     
    mystic, Nov 7, 2005 IP
  11. AQWE.com

    AQWE.com Peon

    Messages:
    1
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #11
    Most of my clients use bluehost and they are very happy.

    I would stay away from Yahoo.

    Only use companies that use the Cpanel product by Cpanel.net for their Cpanel. Lunarpages and Bluehost both use Cpanel. It will make your life alot easier and avoid headaches.

    Don't assume that the company has live phone support. Test them out before you commit.
     
    AQWE.com, Nov 8, 2005 IP
  12. mystic

    mystic Active Member

    Messages:
    445
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    58
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #12
    yahoo has phone support, and yahoo has a cpanel....
     
    mystic, Nov 8, 2005 IP
  13. scaredcrow

    scaredcrow Active Member

    Messages:
    120
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    53
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #13
    ipowerweb don't have a 24/7 support and you have to 3-24 hours to get a reply to your query.


    scaredcrow
    ------------------------
    http://privateshelter.com/scaredcrow
    http://ihmanian.com
     
    scaredcrow, Apr 19, 2006 IP