Azoogle customer sevice stinks

Discussion in 'Affiliate Programs' started by ringtonegeezer, Jun 29, 2007.

  1. #1
    Yes

    Waiting for a week for response to my two emails with questions about being merchant. No response.

    Called by telephone had to go through automates system then when got what I wanted got message "sorry we are unavailable at this time so interational call wasted"

    You would thik some reps would read this forum
     
    ringtonegeezer, Jun 29, 2007 IP
    Mia likes this.
  2. KGL

    KGL Peon

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    #2
    Many Azoogle AM's lurk about DP, just do a member search starting with the word Azoogle.

    Here ya go,

    AzoogleErin
    AzoogleJaime
    AzooglePhil
     
    KGL, Jun 29, 2007 IP
  3. snapplekid13

    snapplekid13 Active Member

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    #3
    Yea You prolly did the automated system wrong or you called on a weekend! Or when they are gone! They are NOT a 24 hour company! Read the times they are there!
     
    snapplekid13, Jun 29, 2007 IP
  4. ringtonegeezer

    ringtonegeezer Peon

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    #4
    No I called at the right time no I got the auto system right.
    I think you should go sort your Paypal hack problem out dont you???
     
    ringtonegeezer, Jun 30, 2007 IP
  5. pmpod

    pmpod Peon

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    #5
    Also, be advised that Monday is a Canadian holiday or something, my AM said they are out of the office that day (a.k.a. tomorrow the 2nd).
     
    pmpod, Jul 1, 2007 IP
  6. m0rtal

    m0rtal Well-Known Member

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    #6
    Canada day is today but monday's off, long weekend :)
     
    m0rtal, Jul 1, 2007 IP
  7. ringtonegeezer

    ringtonegeezer Peon

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    #7
    OK but they still have not answered my two emails. I know they big have lots to do but hey its ove a week now and it was only general questions.
     
    ringtonegeezer, Jul 2, 2007 IP
  8. pmpod

    pmpod Peon

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    #8
    are you talking about your affiliate manager not answering or their general info email not answering? it sounds like you aren't a member yet... i've heard that they are slow to respond to general email questions, but once you're a part of the company, they respond much faster. during business hours, i can count on getting either a phone call or an email response within 30 minutes, sometimes faster.
     
    pmpod, Jul 2, 2007 IP
  9. ringtonegeezer

    ringtonegeezer Peon

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    #9
    I just got the email off the website and put merchant questions sign up in email header.
    I want to know if they can handle four or five tier affiliate level tracking.
    This is crucial to my strategy getting good affiliates and even general public affiliates
     
    ringtonegeezer, Jul 2, 2007 IP