Awstats error?

Discussion in 'Graphics & Multimedia' started by ListedHosting, Feb 3, 2008.

  1. #1
    Alright well i have order some traffic for my new site from many members and they are showing me they are sending visitors but all day my awstats has been at a 0. It normaly gets around 500+ on itsself and i dont know what the problem is now! Can someone please help me? The link to the site is HERE
     
    ListedHosting, Feb 3, 2008 IP
  2. Jean-Luc

    Jean-Luc Peon

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    #2
    Hard to say with so little info.:confused:

    Are the stats at zero because no AWStats update was done or because the update failed or because no traffic was registered in the log file ? As you see, there are many possible explanations.

    Jean-Luc
     
    Jean-Luc, Feb 4, 2008 IP
  3. nickstan

    nickstan Peon

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    #3
    well you try visiting your site yourself and than refresh/update your awstats log if its still show 0 it's most likely to be a misconfiguration on awstats
     
    nickstan, Feb 4, 2008 IP
  4. ListedHosting

    ListedHosting Banned

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    #4
    Well here is the thing, i made a statcounter account and they are saying the site is getting 500+ hits and yet awstats says 0. But awstats does seem up date around 10 pm. Is there any way to change this?
     
    ListedHosting, Feb 4, 2008 IP
  5. nickstan

    nickstan Peon

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    #5
    are you on a shared hosting/managed dedi or do you maintain your own server? If its on shared/managed dedi environment you need to shoot your hosting provider a support ticket
     
    nickstan, Feb 5, 2008 IP