Autoresponse Plus - Why aren't imported subscribers receiving message?

Discussion in 'Programming' started by MindReality, Sep 28, 2009.

0
  1. #1
    Hi,

    When I manually add a subscriber, it receives the first autoresponder message instantly.

    But when I import the subscriber through a CSV file, it doesn't receive the first message. I already set it to receive the first message when I import. I also set initial status to active.

    What is wrong with Autoresponse Plus?
     
    MindReality, Sep 28, 2009 IP
  2. tguillea

    tguillea Active Member

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    #2
    I have no idea if this is a custom code or if Autoresponse Plus is a script of some kind, but you need to find the root of the problem; is your PHP/server somehow disabling mass emails? Try doing an if statement with your mail():

    (simplified)
    
if (!mail($to, etc, etc...)){
echo 'Could not send to '.$to.'<br />';
}
    PHP:
    That'll also make sure the variable $to is set (and not null due to a typo of some kind).

    Also check the spam filters maybe?
     
    tguillea, Sep 29, 2009 IP