automated emails

Discussion in 'Optigold ISP' started by bpilley, Jul 7, 2004.

  1. #1
    Is there a way to have an email automatically sent when a trouble ticket is closed? or when it is open greater than x number of days?

    Thanks!
    bpilley
     
    bpilley, Jul 7, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    No, sorry... although some added functionality is coming with the rewrite.
     
    digitalpoint, Jul 7, 2004 IP